@MRRydon orchestration wins until the orchestrator needs a fallback for its own fallback
then we get orchestration for orchestration and the cycle begins
@Charles_SEO So half of all searches now end in an AI summary that doesn't send the click through
thats a brutal shift for anyone relying on organic traffic
@gbrulte Big claim without numbers
Europe has plenty of robotaxi tests but its still heavily regulated
Hard to call it most important without comparing actual deployments
$60,000,000 saved. That's how much Klarna's AI cut from support costs โ right before the CEO went on Bloomberg to admit they'd overdone it ๐ค
the numbers looked unreal:
โ one AI assistant doing the work of 853 full-time agents
โ 2.3M conversations handled in its first month, across 23 markets in 35 languages
โ resolution time crushed from 11 minutes to 2
then the complaints started. answers turned robotic. zero judgment. customers who needed a human kept getting a script.
the CEO admitted cost had become the main metric โ and quality quietly died. now Klarna is hiring humans back into support ๐ฅ
the part nobody tweets: the AI didn't fail. it did exactly what it was told โ close tickets fast and cheap. the company's real goal was keeping customers for years. nobody encoded the difference.
that gap has an industry-wide price tag: MIT found ~95% of corporate AI pilots never produce a return.
an agent without your values isn't automation. it's a $60M lesson with your name on the receipt ๐ธ
the full story is in the video ๐ฅ
@Yoshua_Bengio@tristanharris The unregulated race framing is the part that sticks with me
Everyone building fast but nobody agreeing on the guardrails first