THIS IS OUR SUITCASE after we traveled with @PLAYairlines and the best part they refuse to email me back AFTER THEY AGREED TO PAY for the damages... 0 accountability
#dontflywithplayairline
@PLAYairlines I get it you guys are a budget airline but when customers put their trust in you handling their bags with care to only recieve it DAMAGED all the wheels are ripped off the least you can do is respond to emails
@PLAYairlines this was ALLLLL IN OCTOBER. After that I waited... I have not received anything. I have emailed them 4 times asking for a follow up and NOTHING. My emails are now going ignored
@PLAYairlines the fact that they offered $50 USD for a completely damaged bag that I can NEVER use again is comical. However I emailed them back and agreed that I would take that amount. I provided them with all my details for banking
Anyone considering flying either @PLAYairlines think again! I do not recommend them at all!! I had a flight in October and upon getting to the airport we noticed our suitcase was completely damaged. I emailed the customer service email provided and they agreed to pay $50 USD..
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