AudioCodes

We deliver AI-driven solutions that enable future-ready enterprises to modernize voice, optimize CX and transform interactions into business intelligence.

[AudioCodes @AudioCodes]

New brand.
New look.
New story.

And a strong legacy that keeps evolving as we move beyond connectivity and deeper into Voice AI.

That evolution reflects AudioCodes’ vision: a future where voice and AI work together to drive smarter, more seamless communication - helping organizations unlock the full strategic value of voice, enhance employee & customer experiences and stay ready for what’s next.

Join our journey and discover what’s ahead!✨

[AudioCodes @AudioCodes]

That’s a wrap on I Love MDEP 2026 in New York.

It was a great day of conversations, demos, questions and time well spent connecting with partners around MDEP and the Microsoft device ecosystem.

We were also proud to have AudioCodes represented on Microsoft’s security panel as the only vendor taking part in that discussion.

A BIG thank you to Microsoft, our partners and everyone who stopped by to talk with our team throughout the day.

Already looking forward to the next one!

[AudioCodes @AudioCodes]

Some great news worth sharing with our CX community: AudioCodes is a finalist in 3 CX Awards 2026 categories!

Voca CIC has been shortlisted for Best Contact Center Solution (Small-Medium) AND Best CX Alliance, while VoiceAI Connect is a finalist for Best CX Infrastructure Provider.

A big thank you to all the AudioCodes employees & teams whose work helped bring us here.

Now we’re counting down to November 3, when the winners will be announced. Good luck to all the finalists - fingers crossed!

@cxtodaynews

[AudioCodes @AudioCodes]

If Your Microsoft Teams Migration Starts on Deployment Day, You May Already Be Starting Too Late.

A smooth rollout takes more than getting the technology in place.

It means understanding how people actually communicate, testing real-world workflows, setting the right governance, and planning for what happens after launch.

That early work can reduce friction and make it easier for employees to actually adopt Teams — not just have it deployed.

Our latest blog shares 5 reasons why the best Teams migrations start well before rollout.

Read it now >>> https://t.co/0RGQE64ybP

[AudioCodes @AudioCodes]

Deutsche Telekom Selects AudioCodes VoiceAI Connect to Power AI-Driven Mobile Business Services.

Business calls can now do more than just connect people.

With Voice AI Notes Mobile, Deutsche Telekom - a leading German telecommunications provider - is helping business customers automatically record, transcribe and summarize calls, giving employees more time to focus on their customers and core business activities.

Behind the service, AudioCodes VoiceAI Connect connects the mobile network with AI services while giving Deutsche Telekom the flexibility to evolve its Voice AI capabilities over time.

And this is just the beginning!

Get all the details >>> https://t.co/NvBDDo9yoK

[AudioCodes @AudioCodes]

Internal Tools Should Solve Real Business Problems, Not Just the Loudest Requests.

Different teams will always have different priorities, but that doesn’t mean the most persistent request should automatically come first.

In a new Forbes Technology Council article, AudioCodes’ Ran Inbar shares a simple approach: treat internal tools like products and weigh each request by business impact, value, reach, urgency and effort.

It’s a better way to move the conversation from “Who wants this most?” to “Where can we make the biggest difference?”

Read the full article now >>> https://t.co/U8Evl4vTdg

[AudioCodes @AudioCodes]

We Believe Compliance Recording Shouldn’t Stop at Compliance.

Every recorded conversation can also help organizations protect customer interactions, maintain control over sensitive data and uncover valuable business intelligence.

With AudioCodes Interaction Insights, Microsoft Teams customers get secure, policy-based recording with enterprise-controlled access, retention and storage - plus AI-powered analysis across voice, video, screen sharing and chat.

For partners, the opportunity goes further: extend your UCaaS and managed services portfolio with compliance recording and conversation intelligence, while creating additional value for customers and supporting recurring revenue growth.

Interaction Insights is listed in Microsoft’s Compliance Recording Solutions Directory.

Find out more >>> https://t.co/zWpOO7iaIQ

[AudioCodes @AudioCodes]

What if Compliance Recording Became a Natural Extension of your Microsoft Teams Direct Routing Offer?

That’s exactly what Bulb Tech Group did by adding AudioCodes Interaction Insights to its existing AudioCodes-powered service - giving customers compliance recording and AI-powered conversation intelligence without introducing a separate recording platform.

As Bulb Tech Group CEO Garath Williams puts it: “It’s easy to adopt … and opens up new recurring revenue.”

For partners, the opportunity is clear: add more value to existing services, bring a managed offering to market faster, and create room for recurring revenue as customer needs evolve.

A natural extension for customers. A new growth opportunity for partners.

Learn more about Interaction Insights >>> https://t.co/m6f3h9LTi2

[AudioCodes @AudioCodes]

From Voice AI to Football - Zurich Had A Bit of Everything!

At AudioCodes & Friends in Zurich, we spent the day at the FIFA Museum talking about how AI-driven voice and video are changing customer service, collaboration, and business connectivity.

There were product showcases, breakout sessions, customer stories, plenty of time to connect - and, of course, a private tour of the museum.

A BIG thank you to everyone who joined us and made the day such a good one.

[AudioCodes @AudioCodes]

AI Strategy is Becoming an Infrastructure Conversation.

As enterprises scale AI, centralized cloud models can create challenges around response times, costs and control over sensitive information.

That is why edge computing is making a powerful comeback.

In our upcoming live webinar with Aragon Research, Jim Lundy and Marina Risher will explore the 3 trends driving the future of AI and how enterprises can use edge and hybrid architectures to create a competitive advantage.

The session will also include an exclusive unveiling of Meeting Insights Edge, AudioCodes’ on-premises meeting intelligence solution.

Last chance to save your seat >>> https://t.co/xFk7x32AmJ

[AudioCodes @AudioCodes]

The infrastructure changed, but for customers, it was business as usual.

That’s exactly what Deutsche Telekom set out to achieve when it needed to replace a retiring core component of its Mobile for Microsoft Teams service.

Working closely with AudioCodes, it delivered a fully compliant, future-ready solution on time - with zero downtime or service impact.

Our new blog explores how deep expertise, rapid innovation and close collaboration made that transition possible, while setting the stage for the next generation of Teams mobile voice.

Check out the full blog to find out more >>> https://t.co/KpGrZ7XXtM

[AudioCodes @AudioCodes]

September kept our North American team on the move!

From industry events to partner conversations, the month was packed with opportunities to connect, exchange ideas and showcase how AudioCodes is helping shape the next generation of Voice AI.

Shout out to everyone who stopped by, shared a conversation or spent time with our team along the way.

Here are a few highlights from a busy September - and there’s plenty more to come!

[AudioCodes @AudioCodes]

Your Voice AI Receptionist Doesn’t Work in Isolation.

Neither should your voice monitoring.

AI receptionists, virtual agents and translation services introduce dependencies across networks, voice infrastructure, cloud services and AI applications.

But when something goes wrong, looking at just one layer may not reveal the cause.

Our new blog explores why enterprises need to manage these dependencies as ONE connected environment, with centralized visibility, automation and governance across hybrid & global operations.

The goal: understand the FULL conversation path, not just its individual components.

Read The Full Blog >>> https://t.co/HPDvWs0fIL

[AudioCodes @AudioCodes]

Microsoft Teams Transformation Starts Long Before Deployment.

The organizations that see the strongest results prepare their people, processes, governance and collaboration strategy before migration begins.

Our new executive guide, Is Your Organization Ready for Microsoft Teams?, explores why successful Teams adoption is not just an IT project.

From discovery workshops and user personas to endpoint planning, user enablement and ongoing optimization, the guide explains how to build the right foundation for long-term collaboration success.

Download it now >>> https://t.co/snP44tcAlk

[AudioCodes @AudioCodes]

Secure Collaboration for Large Teams Rooms is Here!

The AudioCodes MDEP-based RXV200-B05-ES solution, certified by Microsoft with the AudioCodes RXVCam70 camera and Shure Large Room Kit, brings Android-based meeting technology and flexible AV capabilities together.

Check it out now >>> https://t.co/cMDxpAPBM7

[AudioCodes @AudioCodes]

AudioCodes Partners - Let’s Make MDEP Part of your Next Customer Conversation.

On September 30, we’re joining I Love MDEP 2026 at the Microsoft Experience Center in NYC for a great day of product education, demonstrations and networking.

Meet our team to explore the AudioCodes MDEP portfolio and discuss how it can address your customers’ priorities.

If you’re attending, make sure to catch the Fireside Chat: MDEP Security panel featuring our very own Nati Davidi, VP of the Devices Business Line, for a discussion on security and what partners need to know as the device ecosystem evolves.

Register now >>> https://t.co/ZuZn7Djf8d

[AudioCodes @AudioCodes]

Your Call Recordings Can (and Should) Do More Than Sit in Storage.

They can help uncover recurring issues, assess sentiment and identify potential compliance breaches.

But that value starts with recordings that are securely captured, retained and searchable.

AudioCodes’ Guy Yaffe joins Marcus Law on CX Today to take a deeper look at the journey from Microsoft Teams recording to conversation intelligence, including why native recording alone may not meet the needs of regulated organizations.

The opportunity goes beyond keeping a record - it’s learning from it.

Watch the full interview now >>> https://t.co/9WctDQz0eX

[AudioCodes @AudioCodes]

Cyber Threats are Changing Where Enterprises Want AI to Run.

For privacy-first organizations, sensitive data is not always something they want stored in the cloud.

That is why sovereign AI, edge computing and on-premises architectures are becoming a bigger part of the enterprise AI conversation.

Meeting intelligence is a clear example.

Meetings often include customer information, business decisions, legal discussions and other sensitive topics.

AudioCodes Meeting Insights Edge brings transcription, summaries and action items inside the enterprise environment, helping organizations unlock AI-powered meeting intelligence while maintaining control of sensitive data.

Learn more about this unique solution in our new blog >>> https://t.co/UNnrh9TuKp

[AudioCodes @AudioCodes]

AudioCodes and Nureva Bring Trusted Security to Microsoft Teams Rooms!📸

Our MDEP-based RXV200-B05-ES solution, certified by Microsoft with the AudioCodes RXVCam70 camera and Nureva HDL310 audio system, combines secure, Android-based collaboration with meeting equity.

More info in our new blog post >>> https://t.co/VbBHhw2v59

[AudioCodes @AudioCodes]

Enterprise Voice No Longer Ends with Telephony.

As organizations adopt Voice AI alongside Microsoft Teams, Webex and Zoom Phone, IT teams need to manage users, devices, voice infrastructure, security and AI applications together.

That requires more than basic voice administration.

Our new white paper explores how a unified enterprise voice management platform can help simplify operations, strengthen security and deliver end-to-end visibility across the communications environment.

Get your copy now >>> https://t.co/b7odZ9reVB