What a run around @Delta as we try now for our 4th plane to depart, which is now also delayed. App is messed up, can't keep up with all the changes.
#million miles
#Delta#customerservice#failedus
People ask me why @Delta and today @FlyFrontier answered why. Mechanical issues, held passengers on the plane for 3 hours, then weather, still on plane for 90 min. 12 hours later, no one knows what's going on other than $16 meal voucher. @Delta communicates
@Delta is no longer an airline company, they are a credit card company who happens to fly planes. For those of us who put a butt in a seat often, we are no longer the priority. 18 years, 1.5m actual miles, replaced by the swipe of a card