Automotivaters

Strategy Execution Achievement. Creating sales professionals. Taking fear out of proactive sales. Brain surgery for sales coaches. Fusion of Sales and Service.

[Automotivaters @Automotivaters]

Every "no" is just a "not yet." Keep going.

[Automotivaters @Automotivaters]

The end of the demo drive is the most fragile spot in the buying process. Relieve tension with building added value-the service walk.

[Automotivaters @Automotivaters]

Reduce stress getting off the lot by driving first on the demo drive. Point out key features that link to their needs.

[Automotivaters @Automotivaters]

Don't be complacent. Hoping clients will tell their friends and family about your service doesn't produce many referrals. Asking does.

[Automotivaters @Automotivaters]

So many previous customers are not connected to a current sales consultant at your store. Be proactive. Ask to be their new person.

[Automotivaters @Automotivaters]

With repeat and referral clients trust is already built. So what are you doing today to maintain client relationships?

[Automotivaters @Automotivaters]

Closing ratios for repeat or referral clients are three times that of walk-in traffic. So what's stopping you from asking for referrals?

[Automotivaters @Automotivaters]

Most people already know the pricing of the vehicle of interest. Can we safely assume it is financially within their means?

[Automotivaters @Automotivaters]

The biggest roadblock you face with a new prospect is that they don't know you, like you, or trust you - YET.

[Automotivaters @Automotivaters]

The sales consultant who interviews on the yard consistently has a greater drop in their ratios from Presentation to Demonstration to Sold.

[Automotivaters @Automotivaters]

Don't make them chase you for delivery date updates. In this case no news is bad news so keep them informed!

[Automotivaters @Automotivaters]

People don?t make large financial decisions standing up.

[Automotivaters @Automotivaters]

Cruising the stock wastes time. Inside confirming their needs against the online choice they made saves time.

[Automotivaters @Automotivaters]

Wonder what is most important to your customer? Don't wonder just ask them!

[Automotivaters @Automotivaters]

When we interview outside, the focus is on the cars, not the client's needs. Outside, they're leading. Inside we are leading.

[Automotivaters @Automotivaters]

"Management is efficiency in climbing the ladder of success; leadership determines whether the ladder is leaning against the right wall."

[Automotivaters @Automotivaters]

Unlock the life changes that mean changes to vehicle needs with: "What has changed that makes your old car no longer suit you?"

[Automotivaters @Automotivaters]

How does the client feel about being asked lots of good questions about their needs? It feels like it is all about them. Because it is!

[Automotivaters @Automotivaters]

Not skilled at transitioning from introductory conversation to a professional interview at our desk? Everything following is compromised.

[Automotivaters @Automotivaters]

Talk up the detailed process your manager uses to determine a trade value. Give them confidence the number doesn't come from thin air.