@mommaward3 Thank you for reaching out. Could you please follow back and send us a direct message (DM) so we can assist you more efficiently and look into this matter in detail? We're here to help!
Regards
Ravi
@AveloAir isn't half the plan when you land an airplane to have a gate to go to? Almost an hour waiting on the tarmac.
It's my 1st Avelo flight and this is not a good 1st impression
Fl#1029 ilm-fll
@FlyTweed@AveloAir@DFWAirport What a total joke, celebrating treating
Your customers like crap, ignoring their questions and answering with "there is nothing we can do"! Call customer service and I was 514 in line. After 24hrs I recd call back, and was hung up on when I challenged
@AveloAir hey who can I talk to for getting reimbursed for $200 I had to spend when you landed the plane at an airport 2 hours away from my destination
Woke up this morning to go catch my flight with @AveloAir, only for it to be canceled three hours before the due flight!! Now I’m wondering why I am not allowed to reschedule my flight, and customer service wait time is over 5 hours
I’m having a terrible experience with @AveloAir and I haven’t even gotten to the airport.
I can’t get in contact with anyone from customer service and I don’t know if my flight is even leaving tonight! HAS BEEN DELAYING SINCE 11PM last night! Someone assist!