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Hi,
We're sorry to hear about your experience. We understand how frustrating it must have been to arrive and find the location unavailable, resulting in your reservation being canceled as a no-show.
Please have your friend send us a private message with their rental or reservation number, the full name of the renter, the email address and phone number associated with the reservation, and their relationship to the renter (if applicable) so we can review what occurred and assist further.
โ Dee
Hi EttaLove,
We apologize for the inconvenience you encountered. To allow us to fully review and investigate your concerns, please send a private message with the following information:
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number where you can be reached
A detailed description of what occurred
Thank you for providing these details. We appreciate the opportunity to look into your concerns and assist you further. We look forward to hearing from you.
~SD
Hi,
We're sorry to hear about this billing issue and understand how concerning it must be to discover that a charge was applied to a former company-issued credit card instead of the card you expected to be used for the rental.
We'd like the opportunity to review this matter further. Please send us a private message with your rental or reservation number, the full name of the renter, the email address and phone number associated with the rental, and your relationship to the renter (if applicable) so we can investigate the charge and assist accordingly.
โ Dee
@Sergio1564289 Hello Sergio! We apologize that you have not been able to locate your prescription glasses. Please reach out to Avis Spain Customer Service at [email protected] for assistance in locating them. ~RG
Hi Sergio,
We are Avis/Budget North America, which means we are limited in what we can handle with international rentals. We are happy to see if we can help resolve this or direct your concerns to the team that can help. Please send us a PM with your reservation/rental #, your email address, & o where the item was left for further review.
~SD
The answer? ๐
C. Most horns are actually in the key of F. ๐ถ
But also, we suspect that 10% of drivers who claim not to sing are just embarrassed. ๐
#Quiz#Driving#Travel#TwoTruthsAndALie#Facts
Hello Taha, we are sorry to hear your experience with us has been less than positive. For further assistance, please send us a private message with the following:
Reservation/Rental Agreement number
Name of the renter
Your relationship to the renter (if applicable)
Email address associated with the rental
We appreciate you bringing this to our attention and look forward to assisting you. -Vee
Hello Victor! Thank you for reaching out, we apologize for any issues that you encountered with your rental. Any difficulties experienced by our customers are of great concern to us, and we sincerely apologize for the inconvenience you encountered.
While we recognize that we cannot undo your experience, we truly appreciate you taking the time to bring this matter to our attention. Customer feedback is invaluable, as it helps us identify opportunities for improvement and continue providing the exceptional service our customers expect and deserve.
To assist us in conducting a more thorough review, please DM/PM the following information :
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number and email associated with the rental
Any additional details regarding your experience
We appreciate your cooperation and look forward to assisting you further. -Nat
Hi Andrew,
We apologize for the inconvenience you encountered. To allow us to fully review and investigate your concerns, please send a private message with the following information:
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number where you can be reached
A detailed description of what occurred
Thank you for providing these details. We appreciate the opportunity to look into your concerns and assist you further. We look forward to hearing from you.
~SD
Hello Jura, we are sorry to hear that the location didn't have any vehicles you reserved and the frustration it caused. For further assistance Please email [email protected] with your rental agreement number, the renterโs name, and your relationship to them (if applicable). Please include Case #369440 in the subject line so we can track this. *Izzy
Hi Harry,
We're sorry to hear about your experience and understand your concern regarding the damage charge and communication surrounding it. Please send us a private message with your rental or reservation number, the full name of the renter, the email address and phone number associated with the rental, and your relationship to the renter (if applicable) so we can review this further.
โ Dee
Hello Charlotte! Thank you for reaching out, we apologize for any issues that you encountered with your rental. Any difficulties experienced by our customers are of great concern to us, and we sincerely apologize for the inconvenience you encountered.
While we recognize that we cannot undo your experience, we truly appreciate you taking the time to bring this matter to our attention. Customer feedback is invaluable, as it helps us identify opportunities for improvement and continue providing the exceptional service our customers expect and deserve.
To assist us in conducting a more thorough review, please provide the following information :
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number and email where you can be reached
Any additional details regarding your experience
We appreciate your cooperation and look forward to assisting you further. ~Susan
Hi,
We're sorry to hear about the delay in receiving your deposit refund. As this is an international rental, we'll need to review the details with the appropriate team.
Please send us a private message with your rental details, the full name of the renter, and the email address associated with the rental so we can assist further.
โ Dee
Hello Tim! We sincerely apologize about your poor experience. Providing a high standard of customer service is a priority, and we regret that we fell short in this instance.
Please be assured that your feedback has been documented and will be forwarded to the appropriate team for review. Customer feedback is invaluable, as it enables us to identify areas for improvement and continue providing the high level of service our customers expect and deserve. ~Susan
Hi Adrian. We are sorry to hear your experience with us has been less than positive. We apologize that the vehicle had a tire issue during the rental and that it was not properly checked in. We are sorry to hear you weren't offered a replacement and the customer service was less than helpful. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget
Hello David! Thank you for reaching out, we apologize for any issues that you encountered with your rental. Any difficulties experienced by our customers are of great concern to us, and we sincerely apologize for the inconvenience you encountered.
While we recognize that we cannot undo your experience, we truly appreciate you taking the time to bring this matter to our attention. Customer feedback is invaluable, as it helps us identify opportunities for improvement and continue providing the exceptional service our customers expect and deserve.
To assist us in conducting a more thorough review, please DM/PM the following information :
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number and email associated with the rental
Any additional details regarding your experience
We appreciate your cooperation and look forward to assisting you further. -Nat
Hello Tim! Thank you for reaching out, we apologize for any issues that you encountered with your rental. Any difficulties experienced by our customers are of great concern to us, and we sincerely apologize for the inconvenience you encountered.
While we recognize that we cannot undo your experience, we truly appreciate you taking the time to bring this matter to our attention. Customer feedback is invaluable, as it helps us identify opportunities for improvement and continue providing the exceptional service our customers expect and deserve.
To assist us in conducting a more thorough review, please DM/ PM the following information :
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number and email where you can be reached
Any additional details regarding your experience
We appreciate your cooperation and look forward to assisting you further. ~Susan
@MFeldmanNEWS Hi Murray. We are sorry to hear your experience with us has been less than positive. Please send us a private message with your reservation/rental agreement number, renter's name, relationship to renter (if applicable), and email associated with rental. -Bridget
Hi Brian,
We apologize for the inconvenience you encountered. To allow us to fully review and investigate your concerns, please send a private message with the following information:
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number where you can be reached
A detailed description of what occurred
Thank you for providing these details. We appreciate the opportunity to look into your concerns and assist you further. We look forward to hearing from you.
~SD
Hello Jessie! Thank you for reaching out, we apologize for any issues that you encountered with your rental. Any difficulties experienced by our customers are of great concern to us, and we sincerely apologize for the inconvenience you encountered.
While we recognize that we cannot undo your experience, we truly appreciate you taking the time to bring this matter to our attention. Customer feedback is invaluable, as it helps us identify opportunities for improvement and continue providing the exceptional service our customers expect and deserve.
To assist us in conducting a more thorough review, please DM/PM the following information :
Your reservation or rental agreement number
The renter's full name
Your relationship to the renter (if applicable)
A phone number and email associated with the rental
Any additional details regarding your experience
We appreciate your cooperation and look forward to assisting you further. -Nat
Hi Vincent, thank you so much for your kind words! We truly appreciate you taking the time to share your positive rental experience with us and others. Providing 5-star service is what we strive for with every customer, and we're so glad we could take care of your rental needs. Thank you for choosing usโwe can't wait to welcome you back and get you on the road again soon!
~SD