@BTOofficial@Justolaola@Ekitiketekan@aeonalloy Well said. Pls sir ensure your London office has a good communication in place to reach them effortlessly. No one is picking or responding to the number on the website - 020 7839 1244 or emails .It is so terrible at this age one cannot reach them at the comfort of our homes
be correct can they put up a working number on the website please? After all, as busy as Amazon is, you get customers service within hours of reaching to them. Please and please let people in diaspora has a commission they can easily reach out to.
Thanks
@NIGIMMIGRATION1 Hi, the number on the website for UK (London) office is 02078391244. Pls can you confirm this is a working number pls? Several days and time I have called it, it is so unfortunate no one is picking the number, for all the options such as passport, visa, trade and
investment, and customer service what you will get is the message box is full, drop a message and hang up. It is so sad if an investor or Nigerian can not reach the office via phone. I believe they can be more responsive and give the country a good image. Should this number not
@nis_response Hello, my passport renewal issue yet to be resolved. Am based in England and I have applied and paid since July,2025 inclusive of self biometric.
@Akanbioniy0@nigimmigration Exactly the question. Some people don’t want the country to work. And these failure should be blamed on those that are in charge because they need to communicate with those that have applied if they are experiencing delay.
@Only1_Londonn@nigimmigration Physical is lots better has my friend got his within 2days. If self enrolment is having issue they ought to have contacted me so I can do the physical and get my $100 back. The Minister actually has good intentions but his team have lots of questions to answer
@720apparels @nigimmigration The self enrolment makes you do your biometrics in your home and you do not need to visit or book appointments. That comes at an additional fee of $100. But in fairness my friend that did physical got all the process done in 2 days and has his passport.
@nis_response pls I will like to have update on the renewal of my passport. Payment made on 28th of June and I did self enrolment which cost additional. up-till now I have not gotten the passport sent to me. I have sent several emails to contact on your website but no response