@MyBobsFurniture At this point, I expect this issue to be escalated, a replacement to be expedited, and some type of compensation for the inconvenience of having TWO damaged deliveries.
@MyBobsFurniture There also doesn’t appear to be a corporate contact number listed, so here we are. I paid for a brand-new, undamaged product not a cracked bed frame and repeated inconvenience.
@MyBobsFurniture I’ve already had to deal with one damaged delivery, and now the replacement is damaged too. To make matters worse, I was told the only way I could receive any type of discount is if I KEEP the broken bed frame. How does that make any sense ?
@MyBobsFurniture Can someone please explain why this is now the SECOND delivery I’ve received with a cracked bed frame, and I’m being told I have to wait another week for a replacement? This is completely unacceptable.