"My webhooks stopped working"
Posted in Discord. Scrolled past. No ticket. No follow-up.
Not anymore.
Ayudo+Discord
Message → ticket created automatically.
Emoji reaction → Jira issue + Slack alert.
Common question → AI answers in the channel.
Support, actually structured!
1/ Most chat experiences haven't really changed in a decade.
A bubble in the corner. A scripted bot. A form pretending to be a conversation.
We listened to our customers and built something different. 🧵
4/ Every part of this came from real customer feedback.
The three modes exist because three different teams asked for three different things — and we decided not to make them choose.
Support coordination lives in Mircosoft Teams.
Helpdesk Tickets live somewhere else.
Nobody bridges the two.
Ayudo fixes that:
Channel message→ticket created automatically.
Shift schedule→routing updated in real time.
Engineer confirms fix in Teams→customer notified instantly
Engineer closes the issue in Linear.
Customer still waiting in the helpdesk.
Ayudo bridges the gap:
Bug reported → Linear issue created automatically.
Status changes → customer updated in real time.
Fix deployed → ticket closed, customer notified.
Both finally in sync.
Customer reports a bug.
Support creates the Jira issue — automatically.
Engineering fixes it.
Customer gets notified — automatically.
No copy-pasting. No chasing. No silence.
Ayudo + Jira = the support-to-engineering loop, fully closed.
https://t.co/ET8Zv9qVRU
Talked to a global skincare brand last week.
~100 emails/day
~150 IG DMs/day (manual)
4-person team
70% of tickets = pricing, collab, or retailer questions
All of that is automatable. None of it is, because one chatbot can't serve every channel.
https://t.co/XKO091JQap
Salesforce holds the Cases, Accounts, and Contacts. Agents still do the triage manually.
Ayudo + Salesforce = AI agents that enrich every Case with context, route by customer segment, and coordinate escalations — the system of record stays the same.
https://t.co/iaHzlXo07o
Customer texts your support number.
AI reads it, resolves it, replies via SMS — automatically.
Call ends.
Transcript analyzed. Ticket created. Recording attached. Team notified.
Ayudo + Twilio = AI-powered support on SMS and voice.
https://t.co/aJxlorg0A8
#AI#CustomerSupport
The call ends.
The ticket creates itself.
The CRM updates automatically.
Engineering gets notified instantly.
Ayudo + Aircall = every phone call triggers a complete support workflow — no manual logging, no missed follow-ups.
https://t.co/civ6CBTWaU
#AI#CustomerSupport#Aircall
Intercom handles the conversations.
Ayudo handles everything around them.
Routine questions → resolved by AI in the chat thread.
New lead submits email → contact created in HubSpot automatically.
Negative rating → recovery workflow triggers instantly.
https://t.co/oO9XVEB5xG