@OoredooKuwait I have been using an Ooredoo SIM for the past 10 years, originally subscribed to in 2015 under my brother’s name. He left Kuwait in 2017, and I continued using the SIM without any issues.
I started receiving messages from ooredoo in the mid of 2025 stating that I need to update the Civil ID details or else the SIM would be canceled. Since the SIM was not under my name, I was unsure how to proceed.
In December, 2025, I visited the head office in Kuwait City and requested to transfer the SIM to my name. The representative created a request in the system and asked me to return after 3 days. When I went back, the ownership was successfully transferred to my name. However, I was informed that it will be a postpaid plan costing 15 KD per month, which includes very basic package (50 GB internet, 500 call minutes, and unlimited Ooredoo calls). I was also told that if I wanted to switch to prepaid, I would need to wait at least 3 months.
During this 3 month period, I contacted customer care multiple times to confirm whether I would be able to change from postpaid to prepaid, especially since I noticed a 24-month contract mentioned in the Ooredoo app. Each time, I was reassured that the change would be possible.
I later visited another Ooredoo branch in my area, where the representative informed me that I could not change the plan from postpaid to prepaid and that I would need to pay 100 KD or cancel the number. I left and contacted customer care again. This time, I was told that the cancellation department did not approve the change request from postpaid to prepaid because the number is considered “special” and has value. However, this was NEVER communicated to me when I made the request in December or during my follow-ups.
At this point, it feels like I am being forced into a 24-month commitment of 15 KD per month for a very basic package which i don't need.
Any suggestions would be appreciated!
In simple terms
We cannot fulfill our oil export contracts because something beyond our control has stopped shipments.
A legal term used in contracts
Means extraordinary events (war, disasters, blockades) prevent normal business
It lets a country/company pause obligations without penalties
@CalvinGuo142148@King_Wisdom__@DeItaone I am totally against the illegal invasion and the loss of innocent lives. My point is that the US blockade is harming its allies more than Iran.. foolish move by the US..
@King_Wisdom__@DeItaone China is the top importer of Iranian oil, and today 2 Chinese ships already passed through the US blockade.. If the US can’t stop them, the blockade is basically just for show at this point..
@rebelliousdogra I dont think this is true .. for them only NK exists on this planet, they dont care what happens beyond their borders .. they just mind their own business.. 😛
@financialjuice They have used impressive strategies to sustain this war, and this is one of them. Painted fighter jets, inflatable tanks, low cost drones, and deceptive missiles to deplete interceptor stocks .. dont know what else they have.. 😂
@NoLimitGains It's a disgrace that old men like him with so little life left on earth are allowed to destroy the future of those who have to live in it..