Dear @palmpay_ng
It has been one month since I lost access to my Aggregator account. I give PalmPay 24 hours to explain the reason and restore my access. Failure to do so will compel me to file a formal complaint with the @cenbank and seek legal remedies.
@palmpay_ng@cenbank These are the responses from both your customer service and your business relationship manager. Why should I visit your office? Why was my account logged out for 1 month?
@palmpay_ng
It's been 1 month since my Aggregator account was logged out. Customer service and BO gave different explanations. Please resolve and restore my account.
Explain why my Aggregator was logged out for no reason.
@palmpay_ng@cenbank I have already contacted your POS Support via the phone number and email provided but after one month, my issue is still unresolved. I have followed all the instructions given, yet no one has been able to resolve it. Kindly escalate this matter and help restore my Aggregator acc
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