GKBazGav

Goalkeeper

Owner of DES Group
Facilities Management Partner

[GKBazGav @BAZ_DES]

It is now 1 week since this post and 2 weeks since @KnoopsChocolate knew about the "lost" item.
Still nothing from the company despite emails, tweets, and their website form being filled in.
Trading standards are getting a call tomorrow.

[GKBazGav @BAZ_DES]

@KnoopsChocolate

[GKBazGav @BAZ_DES]

@KnoopsChocolate

[GKBazGav @BAZ_DES]

@KnoopsChocolate Absolutely awful service from your company. Ordered 18 Dec. Post by DPD - paid for.
Not arrived, so emailed, no response.
Royal Mail post card through door saying sender didnt pay postage, so paid £7.80.
Item arrived now by Royal Mail, with DPD sticker covered.
Paid postage twice

[GKBazGav @BAZ_DES]

@KnoopsChocolate Absolutely awful service from your company. Ordered 18 Dec. Post by DPD - paid for.
Not arrived, so emailed, no response.
Royal Mail post card through door saying sender didnt pay postage, so paid £7.80.
Item arrived now by Royal Mail, with DPD sticker covered.
Paid postage twice

[GKBazGav @BAZ_DES]

As David Cafferty & I embark on our 2nd World Nations Cup journey for @thewfauk England 50's.
Only the very best gloves for this England keeper (The Pantera Glove) designed by @GolazzoGroup and myself.
Thank you to David Platt and his team at Golazzo for their continued support.

[The WFA @thewfauk]

Congratulations to Blackburn Creative on winning the WFA North West 50s League. They won all of their matches and had a goal difference of plus 29 - yet they were only 3 points clear of Neston in 2nd place in what was a very competitive league.

[champions of england 🩵 @insidemcwfc]

🚨 Giveaway! 🚨

We’ll be giving away *one* new 2025/26 Manchester City home shirt in honour of the upcoming release, featuring a printing with the winners (women’s) player of choice.

To enter:
1.) Follow us
2.) Reply with the player you would like to see printed on your shirt!
3.) Retweet this tweet!

*Giveaway ends on the 20th of May*

[GKBazGav @BAZ_DES]

@insidemcwfc Kerolin

[GKBazGav @BAZ_DES]

2 more phone calls today threatening action against me for not submitting gas meter readings.
It's all being logged ready for court.
You (@OVOEnergy) took the meter out months ago.
Charging me for gas used when gas was turned off at the property on the 6th Jan. @ofgem
#bellends

[GKBazGav @BAZ_DES]

@OVOEnergy @ofgem Someone will phone me back within 48hrs.
Why can someone not actually sort out the issue which would take literally 2mins.
I don't have a gas supply or gas meter so stop charging me for gas I can't possibly have used and for a meter that you took out!!!
@OVOEnergy @ofgem

[GKBazGav @BAZ_DES]

@OVOEnergy @ofgem
This has been going on a long time now.
A person calls me from the complaints dept to offer me £100, the next calls me saying they will send a engineer round to make sure the meter has been removed.
You idiots removed it & have notes on your system confirming

[OVO @OVOEnergy]

@BAZ_DES We can have a look at your account to help, we'll just need the details we've asked for above, please?

^Chelsea

[GKBazGav @BAZ_DES]

Then I've had an email saying OVO Energy have changed my tariff.
Why the bloody hell has that been done and why am I now paying more ?
Finally, the case handler seems to think that's absolutely fine and has closed the case.
@OVOEnergy @ofgem

[GKBazGav @BAZ_DES]

Not a clue what they are doing.
I've asked for a phone call and they only want to do it on WhatsApp.
@ofgem @OVOEnergy

[GKBazGav @BAZ_DES]

@OVOEnergy
What a set of idiots.
Threatening legal action action for not sending in a picture of my gas meter when I haven't had gas in my house since January 6th 2025 and they removed the meter!
I've tried to resolve it twice, but offshore call centre won't listen.
C U in court

[GKBazGav @BAZ_DES]

@OVOEnergy You can call me, but unfortunately according to your offshore call centre, you don't have a UK office anymore which I don't believe either as the complaints handler in Jan was based in Scotland

[GKBazGav @BAZ_DES]

@OVOEnergy Your offshore call centre has done this twice and returned back with the same answer.
I need to send photos of a gas meter that you removed and disposed of or legally action will be taken.

[GKBazGav @BAZ_DES]

@OVOEnergy Still taking a standing charge each month for a supply that I don't have.
Comical really.
Direct debit has been cancelled so until it goes to court, my electricity will not be paid for. Happy to pay for the electricity that has been used.

[GKBazGav @BAZ_DES]

@OVOEnergy Happy to go to court to prove you took out the meter and no gas supply to my home.

[GKBazGav @BAZ_DES]

@OVOEnergy Not really. I've made this complaint in January and it's been resolved once. Now you have started again. Employees "escalating" a call then returning as someone else is very poor.

[GKBazGav @BAZ_DES]

Happy Easter Holidays from myself and the team at @DESGroup_

[GKBazGav @BAZ_DES]

@LindsMCWFC OMG!! That is some breakfast.
Extremely healthy.