Keeping customers on the same page has it's benefits. Reduced workload, higher customer satisfaction, and overall better relationships... Nancy Wilson and crew at App-Garden are doing amazing things! Really cool case study!
https://t.co/HqsKdhSMh3
Trish McCabe, Garrett O’Brien, and Taylor Jackson successfully boarded a rocket ship in motion! We are lucky to call them fellow astronauts! Welcome to the team/family! https://t.co/Y0Rjl9WHWH
We couldn’t be more excited to thank our users for the amazing feedback and support.
Can’t wait for them to find out what’s in the box :).
#feedback#teamwork#customerexperience#customersuccess… https://t.co/d9WZKMDjS6
3 astronauts added to the rocketship this month. Tim Wilson, Jake Collett, and Michael Depallens are amazing individuals that our customers will love. Welcome to the team/family guys!
Hit us up if you are located in the SLC area and would like to work with a rockstar team.
Proud moment for beynd today. Another game changer for any company that is managing a customer onboarding process. The coolest thing about this view is what the data behind it shows... (which tasks are the reasons projects run early/late).
Keep the feedback coming!
Couldn't be more excited to launch our Open API. Every feature comes from feedback... Well this one came from a pretty cool request. A customer wanted us to automate their onboarding process when their service is purchased on their website.
They requested it, we built it.
The BEynd team continues to grow... Another astronaut on the rocketship! His name is Andrew Nelson and is trained for high altitude adventures. Giddy up!
Hit us up if you are located in the Greater Salt Lake area and would like to work with a rockstar team.
Couldn't be more excited to welcome Mark Mitchell to the beynd team! Mark is an absolute stud.
We are looking for more guys/gals like Mark. Hit us up if you are located in the Greater Salt Lake area and would like to work with an rockstar team.
#excited#customerexperience
If you want to dramatically decrease your "days to go live"; enable your customers to self-serve. A client that started with beynd last month serving the automotive dealership space has reduced their time to "go live" by 53% while increasing overall customer satisfaction!!!
If you recognize revenue upon project go-live and your implementation requires customer engagement, this best practice is golden:
INCENTIVIZE YOUR CUSTOMER TO GO-LIVE BY YOUR PROJECTED END DATE.
Turn your onboarding team into a revenue generating engine!
beynd is growing! We are looking for a strong prospector, closer, and process oriented individual located in the greater Salt Lake City, Utah area that wants to be apart of a hyper-growth company.
PM me if you are interested in joining an amazing team!
We've come a long way with beynd from the first product "sketch" to a robust engagement engine that automates project communication based on dependency/duration logic, estimates project end dates, provides a "White-Labeled" customer portal...
A big thanks to our users feedback!
We are excited to build a community around best practices with implementations.
We will post our next episode with Nancy Wilson from AppGarden who has done some amazing things with her team of project managers that we are excited to share!
https://t.co/T5e7KiQSEG
If you are in the business of having to engage and collect key information during your project experience from customers, 3rd parties, or your internal team... Getting notified in real-time when time sensitive things occur is a game changer.
Let us help!
When's the last time you purchased something without knowing the exact time you would receive your good or service?
Projecting a delivery date based on tasks completed early or late is definitely one of my favorite features of beynd.
#customerexperience#clientsuccess