resulting irreparable damages to its original condition. This is appalling. My experience on Delta has been a nightmare from the gate-agents to making a claim. I urge any bagpiper to use caution when flying on Delta as they do not care about our instruments.
I'm heartbroken to share my devastating experience with @Delta .On a recent flight from Tampa to Atlanta on Friday 10/17, I was forced to gate-check my carry-on bag containing my vintage, irreplaceable bagpipes despite my pleas to the gate agents. I notified them it was a fragile
and valuable musical instrument. The pipes were damaged during transit, resulting in a cracked ivory mount and a broken bass drone reed, destroying the value of my instrument. Your staff provided false information to passengers about space for carry-ons on your aircraft