RTouchPoints: #Omnichannel and #BOPIS have introduced multiple new fulfillment options for retailers and customers including automated lockers which are gaining popularity and have multiple uses. https://t.co/zay3RBK03u #RSP19 PkgConcierge
RTouchPoints: When it comes to fulfillment, customers want their experience to be fast, free and easy. Learn more: https://t.co/zay3RBK03u #RSP19 PkgConcierge
RTouchPoints: If retailers do not already offer the option to Buy Online Pick Up In Store, they are thinking about it. 90% of retailers say they plan to implement #BOPIS by 2021. https://t.co/zay3RBK03u #RSP19 PkgConcierge
RTouchPoints: E-commerce growth is driving the retail business, but it is 3-5 X more expensive to fulfill an e-commerce order than a brick & mortar sale. Retailers need to fulfill orders cost-effectively while keeping consumers happy. …
RTouchPoints: The first #RSP19 session of the day is happening now! Learn ways to expand #BOPIS fulfillment options, talk locker trends and more with Penny Lasater of PkgConcierge. https://t.co/zay3RBK03u #RSP19
RTouchPoints: The 2 PM ET #RSP19 webcast will reveal how retailers should be planning for the future of #BOPIS. Get the inside scoop: https://t.co/zay3RBK03u PkgConcierge
RTouchPoints: It’s a #LastMile Lollapalooza at #RSP19 today. We’re tackling all things #supplychain management, #BOPIS & order fulfillment. Don’t miss out: https://t.co/BCI7MMSwuO get_convey loqate PkgConcierge
RTouchPoints: Need tips to improve your loyalty gamification program? Check out this report from comarchgroup to learn more about strategies from JetBlue & TrueValue.
RTouchPoints: Keurig wanted to reduce friction in direct-to-consumer sales. They needed sophisticated and personalized recommendations in real-time using machine leaning to do it. Hear more: https://t.co/f4NZDs6dbY #RSP19 RedPointGlobal
RTouchPoints: There are five key areas for exceptional customer experience: Identity, Personalization, Continuous Intelligence, Operational Excellence and Compliance. Hear more about them at #RSP19: https://t.co/f4NZDs6dbY RedPointGlobal
RTouchPoints: #Personalization is profitable. Statistics from Google say $800B in revenue will shift to e-tailers that use site personalization away from those that don’t. #RSP19 https://t.co/f4NZDs6dbY RedPointGlobal
RTouchPoints: “Everyone is trying to turn their data into revenue and defining the right solution can feel like a maze.” Wendy White talks a new era of customer experience in today’s last session. https://t.co/f4NZDs6dbY #RSP19 RedPointGlobal