Bob Kronman

[Bob Kronman @BKLondon]

Dear @britishairways , can you please respond to my emails, messages and online forms that I've filled in regarding the shambles of flight changes, cancellations, and issues I've reported.

[DSFederation @DSFederation]

XUSC is hosting a Digital Signage Happy Hour at Brewdog Waterloo in London on April 13 at 5:30 BST. Attendees will enjoy a lively evening of pints, chips and conversation with fellow #DigitalSignage friends and colleagues.

Learn more: https://t.co/LzNpPmkEBh @XUSocialClub

[Bob Kronman @BKLondon]

Dear @British_Airways, I'm trying to change a passenger name on a ticket for someone who can't make a trip. Why are your agents saying it's not possible when your website says it can be done for £100?

[Bob Kronman @BKLondon]

@british_airways, if I can't change my flight online because your site doesn't allow it, why am I being charged for calling to make the changes? Just another example of poor customer service. 11 calls, lost count of the number of BA agents, and nearly 5 hours on the phone.

[Bob Kronman @BKLondon]

@British_Airways has left me astounded. 2 hours plus on the phone with 7 different agents to change one trip and then cut off when they tried to transfer me again. Useless

[Bob Kronman @BKLondon]

@British_Airways has hung up on me 5 times today. Got through once and was transferred to a line that immediately disconnected. Unbelievable service from a company that has had my loyalty for more than a decade.

[Bob Kronman @BKLondon]

@AmexUK why does your chat team just go offline in the middle of conversation? If they don't know the answer, then find someone who does! Maybe time to change card providers.

[Bob Kronman @BKLondon]

@British_Airways, will you price match an offer from AA?

[Bob Kronman @BKLondon]

Dear BA. More than 2 hours late from BWI to LHR and my priority luggage doesn't show up with the other priority bags. Not happy.

[Bob Kronman @BKLondon]

#LEDsummit I'm learning about retail transitions from @YCDMultimedia

[Bob Kronman @BKLondon]

Live and in person at the London #LEDsummit at #SamsungKX

[Bob Kronman @BKLondon]

#mitsubishimotorsuk your key codes seem to have been hacked. 2 outlander stolen within 100 yards in last 36 hours. Keys still safely with owners.

[Bob Kronman @BKLondon]

#Londonmetropolitanpolice, any chance you can investigate two cars of the same make and model being stolen within 100 yards of each other within 24 hours? You already closed the case on one within 16 minutes. Does 2 make a difference?

[Tom Milner @ServSupp]

@BKLondon

[Bob Kronman @BKLondon]

@DebbieLesko is missing the point. It's not political point scoring to impeach. It's a reprimand for incitement to violence.

[Bob Kronman @BKLondon]

Catching up on my American politics and sports using @theTunnelBear vpn.

[Bob Kronman @BKLondon]

@wamos80 That is an unfortunately appropraite advert. #staysafe @wamos80

[Bob Kronman @BKLondon]

@BackStageBellis I saw them this afternoon too. No idea what they were doing. Russians or another Ryanair panic attack?

[Bryan J Meszaros @bryanmeszaros]

Are you heading to #LDSW and looking for something to do in the evening on the 16th? (Thursday) Come hang with us! Great food, free drinks and an awesome crowd to hang and network with! #avtweeps https://t.co/whZ2zYtwIy