@STATravel_UK@BBCWatchdog been waiting since April for confirmation of refunds for flights, trips and other holiday bits booked for you. Yet no one can give me an answer 4 months on... Complete lack of communication and customer care
All parts of my trip were cancelled due to COVID-19. Yet I still havenโt had confirmation of how much my flight refunds should be. No mention of refunds for the other elements of my trip. Worst travel company for customer care @STATravel_UK - complete lack of communication & care