@Amtrak stranded in Baltimore on the way home.1:05 AM all passengers were asked to leave the train and catch another that is “coming” on the other side of the platform. It’s cold and late. No instructions or explanation whatsoever, we’re delayed 45mins so far
@DCPoliceDept Can we start to planting traps or package decoys to make some arrest for all the package theft?! @SacPolice tested it out end of last year and seems to be working. @NBCNews
@311DCgov@MayorBowser Go ahead and cancel the ticket. I hired a third party company and paid them for the removal. All the tax money I pay is not enough?!!! Terrible experience with you guys so far. Good day!
@311DCgov- I’ve been struggling for the past 3 weeks to get someone come and pick up tree branches. They’ve been sitting on the sidewalk and neighbors are complaining. Created 3 tickets so far 2 in which were closed without completing the request! HELP
@311DCgov@MayorBowser I already have a ticket open, the problem is they are closing the tickets on the day of service without importing the request. I need this issue to be escalated. I’ve wait an hour and a half on the phone every day hoping to speak to a supervisor with no luck
@TruistNews how would you like to to open a new checking account flagged for fraud due to a legal name change, hold direct deposit then hold the initial deposit and charge maintenance fees to deplete the account, spent hours to resolve but no luck @bbb_us
@CFPB … then I had to go back to work. I need my $50 back and I want to close the account. I’ve spent hours and hours of my time that I will never get back because of this issue.
@CFPB … that my account was blocked! When I called in they told me that my account is locked and has to be closed due to fraudulent activity, I asked if I’m a victim of fraud or they’re accusing me that I’m committing fraud, the agent said that I’m the reason…
@CFPB … the branch leader wasn’t available that day, I went today (couple weeks after) the branch leader was busy the banker told me the account wasn’t put back on hold and now charged another maintenance fee. I waited for the branch leader for more than 30 mins…
@CFPB … close the account. I went there during my time off and the banker was unable to assist, he called enterprise and asked them to refund me and they refused to do so and the banker claimed that no one has the authority to do so except for the branch leader….
@CFPB …who was unable to assist due to the fact the account is locked from the enterprise level and he promised to follow up with me, I wanted to get my $50 and close my account, 2 days after he reached out asking me to go back to the branch to refund me and…
@CFPB Then I received my first monthly statement from Truist and came to know they charged me a monthly maintenance fee for not meeting minimum balance or direct deposit. I went to the nearest branch to assist and spent an hour with the branch leader…