Claire Blackburn

[Claire Blackburn @BOO500]

@SoEnergyUK I have tried to contact you and then been cut off. I’ve messaged and you’ve ignored me. How can I speak to a person in bereavement or finance PLEASE!

[Claire Blackburn @BOO500]

I need a letter by ema from you to say this is cancelled and my credit file mark removed by you. This is awful as I was in the right and you’ve caused the pain of the last year to be exacerbated and caused so much more distress than necessary. What sort of company are you?

[Claire Blackburn @BOO500]

@SoEnergyUK you spent the last year hounding me throughout my mums illness and death and all collections agency’s have dismissed your claim. However you have put a black mark against my name and caused great cost and inconvenience to sorting her estate. It needs to be cancelled.

[Claire Blackburn @BOO500]

I need a letter by ema from you to say this is cancelled and my credit file mark removed by you. This is awful as I was in the right and you’ve caused the pain of the last year to be exacerbated and caused so much more distress than necessary. What sort of company are you?

[Claire Blackburn @BOO500]

@SoEnergyUK you spent the last year hounding me throughout my mums illness and death and all collections agency’s have dismissed your claim. However you have put a black mark against my name and caused great cost and inconvenience to sorting her estate. It needs to be cancelled.

[Claire Blackburn @BOO500]

Claire Blackburn is fundraising for Southern Hospice Group. Check out their @JustGiving page and please donate if you can. Thank you! #JustGiving https://t.co/RcJrXCyINB

[Claire Blackburn @BOO500]

@SoEnergyUK You have the details as you are sending them to debt collectors. I don’t want your sympathy when you’re harassing me. I don’t owe you anything and you’ve have the records already. Why are you now hounding me for it all again.

[Claire Blackburn @BOO500]

@SoEnergyUK this company are horrific. I paid my full bill and they’re hounding me for an admin charge I was unaware of. The debt company they referred me to dismissed the case so they’ve instructed a new one! All this throughout know my mum was dying and after she passed.AVOID

[Claire Blackburn @BOO500]

@SoEnergyUK I don’t need your assistance I just want you to stop hounding me for money I do not owe you. I’ve spoken to you many times already and you’ve not listened or helped despite me telling you I was also caring for my mum whilst she passed. Awful customer service and company.

[Claire Blackburn @BOO500]

@cheerymeuk @SoEnergyUK @MartinSLewis They are terrible

[Claire Blackburn @BOO500]

@SoEnergyUK I’ve sent numerous emails, messages on here and on your Facebook plus spoken on the phone many times. You do nothing but send debt collectors to hound me. I don’t owe you a penny.

[Claire Blackburn @BOO500]

@SoEnergyUK I’ve done this before and you continue to hound me. The debt collection company has closed and returned this to you now. If they both don’t think I owe it then why do you continue to harass me? Dreadful company and you never listen so no point in a message to you… tried it.

[Claire Blackburn @BOO500]

I'm fundraising for Southern Hospice Group. Check out my @JustGiving page and please donate if you can. Thank you! #JustGiving https://t.co/RcJrXCyINB

[Claire Blackburn @BOO500]

@SoEnergyUK Ive still had no breakdown of this £150 charge. Just told admin fee. How is the admin charge made up? Just ignored now! Just want me to shut up and pay their fee. These companies can’t get away with it.

[Claire Blackburn @BOO500]

@SoEnergyUK I’ve been asking how the costs are making up with the £75 early exit fee? Repeatedly asked and no response. You should explain the breakdown of costs if you want to make charges. The public aren’t idiots to pay for unexplained charges!

[Claire Blackburn @BOO500]

@SoEnergyUK This is not true. No breakdown of the exit fee has been provided to my repeated requests . It’s a blanket fee with no specific costing of how you’ve arrived at this fee. It’s extortionate and a money making exercise. I didn’t receive information about it. Terrible service.

[Claire Blackburn @BOO500]

@SoEnergyUK This is not true. No breakdown of the exit fee has been provided to my repeated requests . It’s a blanket fee with no specific costing of how you’ve arrived at this fee. It’s extortionate and a money making exercise. I didn’t receive information about it. Terrible service.

[Claire Blackburn @BOO500]

@SoEnergyUK This had nothing to do with the energy costs that was paid for. £150 is ‘admin’ costs extortionate and unjustified. What’s the breakdown in how the ‘admin’ costs are made up? I’ve asked for this and no response. It’s a blanket money making fee. This company are the worst

[Claire Blackburn @BOO500]

@SoEnergyUK do not use this company. They have unjustified charges if you leave. I paid my bill and they’re charging me £150 for leaving them. I told them I received no information about this and they ignored me for months. Now as my mum is weeks of dying they’re harassing me.

[Claire Blackburn @BOO500]

@SkyHelpTeam I am trying to find information on an upgrade and the answers not online. How can I speak to a person to discuss this? I can only see an expensive tel no that tells me I have to wait for ages 🤦‍♀️