Andrea Anastasio

[What_rob_eats @eats_rob]

Welcome to Rob's 40th follower @BOS_XWRD! As Rob's new boss, she has learned quickly that the most productive Rob is a full Rob. #snacktime #healthychoices

[Andrea Anastasio @BOS_XWRD]

@askamex @americanexpress Thank you for being so responsive and helping to get my flight issue resolved. Looks like I will have my ticket reinstated shortly. Stuff happens, what matters is how you resolve it. #thankyouamex

[Andrea Anastasio @BOS_XWRD]

@AskAmex Thank you!

[Andrea Anastasio @BOS_XWRD]

So @AmericanExpress @askamex tweeting this kind of stuff isn’t my style, but it takes and hour of sitting on hold to get anyone on the phone. You don’t leave a frustrated travelled many options.

[Andrea Anastasio @BOS_XWRD]

@AskAmex 20 min wait for a rep while im standing at the airport with no tickets, then at least an hour wait to speak to a supervisor but I had to board my flight. Infuriating, and i have no ticket to fly home. Bc Amex cancelled the whole thing

[Andrea Anastasio @BOS_XWRD]

@AskAmex was not reissued for Monday night, it was cancelled entirely. I had no reservation at all. Swiss was able to get me a seat in coach, but I’m livid bc to add insult to injury, I couldn’t even get a rep on the phone

[Andrea Anastasio @BOS_XWRD]

@AskAmex Appreciate the follow-up. Not a phone issue, a travel issue unfortunately. I purchased a business class ticket via Amex Travel. Due to an incoming storm to Boston, Amex travel rebooked be for the earlier day- this took 2 hours, btw. Then I got to the airport to learn my ticket...

[Andrea Anastasio @BOS_XWRD]

#americanexpress #americanexpress travel. I don’t have a flight home now because you cancelled that too! Thousands of dollars for this. How to do plan to fix this????

[Andrea Anastasio @BOS_XWRD]

Tried to call you to straighten it out- 20 min hold, then 60 wait to speak to a supervisor. Insult to injury! Kind folks #swiss were able to issue me a ticket in a lower class of service. I paid thousands of dollars for this?? How do you plan to resolve this? #americanexpress

[Andrea Anastasio @BOS_XWRD]

Hey #americanexpress #americanexpress travel. Thanks for ruining my vacation. I spent two hours in the phone with you today to reissue a ticket to leave early to beat the Boston snow storm? Guess what, instead of reissuing you cancelled it. Got to the airport, NO RESERVATION.

[Andrea Anastasio @BOS_XWRD]

Don't hesitate to start making money from home! http://t.co/kVccjZck

[Andrea Anastasio @BOS_XWRD]

still can't find redneck prep. somebody fix twitter search!

[Andrea Anastasio @BOS_XWRD]

off to the gym for a quick workout

[Andrea Anastasio @BOS_XWRD]

@RedNeckPrep just found you, have to figure out how to sign up for your tweets, powering thru it

[Andrea Anastasio @BOS_XWRD]

off to the gym