BPM

We are the BPM Certified Process Professionals (est 1992)

[BPM @BPMCPP]

And here we go :) @stowers #bpmcpp for all things related to BPM Training and Certification - review the schedule at https://t.co/LKdYUR9kEQ

[BPM @BPMCPP]

Understanding the customer experience with government https://t.co/LQL3DczNDX via @McKinsey #CX

[BPM @BPMCPP]

It is so exciting to be inspired by people who get the #CX stuff. Bring it on Friday! https://t.co/0LkF0TICsQ

[Steve Towers CX Man @stowers]

40+ people engaged in innovation here in south Africa. Fantastic work rethinking successful customer outcomes #CX

[Steven Bonacorsi @Sbonacorsi]

Operational Excellence: 7 Steps to Successful Leadership & Employee Engagement https://t.co/v54bqxsm2V

[Jim Sinur @JimSinur]

Intelligence: The New Currency https://t.co/04cr8wuJyt #CIOchat #CIO #Chiefdigitalofficer @SuiteCX @TPDashboard @TandemSeven @smaplynews @mega_int @CustomersFirstN @Trisotech @Microsoft @IBM @Oracle @Altocloud @UXPressia @journifica @Adobe

[BPM @BPMCPP]

Download 3 free chapters of 'Put Your Customers Second ': #CX
huD://bit .lv/3f reeDvcs

[BPM @BPMCPP]

Some would say they are asleep at the wheel
:)
https://t.co/yDcc0qC2OZ

[BPM @BPMCPP]

BBC News - Trump's 'new' Iran policy and the difficulties ahead https://t.co/ffHVnOKpYS

[Annette Franz @annettefranz]

Make Customer Service Your Super Power — Tony Johnson https://t.co/kP6I29hH8u @servicerecipe #custserv

[BPM @BPMCPP]

30+ Certified Process Professional sessions in the next six months https://t.co/tpu7DK03nk
@stowers #cppusa #bpmcpp #bpmtraining @jdodkins

[BPM @BPMCPP]

Johannesburg is the venue for the South Africa CPP Masters this week https://t.co/COMmQF2Oe3 @stowers #cppusa #bpmcpp #bpmtraining @jdodkins

[BPM @BPMCPP]

At a gig in Orlando this week featuring the CPP Masters
https://t.co/J166dTH6wt @stowers #cppusa #bpmtraining @jdodkins

[ROCKSTAR CX 🤘 @ROCKSTAR_CX]

Latest CX News: Retailers lagging on EMV card technology transition, reveals study: Despit... https://t.co/EaIwi5Lzor #custexp #outsidein

[Steve Towers CX Man @stowers]

Customer Experience Management : Get Foundations for Customer Centricity with compliment https://t.co/4LmRA6VgUI #CX #CEM #CustExp #CXsocial

[Steve Towers CX Man @stowers]

Sydney 16th BP Group CPP Professional®, Masters® 2016 MAY https://t.co/wLIBxYshjE
@bpmcpp @stowers #cppusa #bpmcpp #bpmtraining

[Steven Bonacorsi @Sbonacorsi]

Lean Six Sigma is out! https://t.co/M6PlESMFoM Stories via @PEXNetwork

[ROCKSTAR CX 🤘 @ROCKSTAR_CX]

Latest CX News: Reimagining Retail: 3 Ways Digital Technology is Changing the Way We Shop:... https://t.co/DL37fwGIgB #custexp #outsidein

[ROCKSTAR CX 🤘 @ROCKSTAR_CX]

Latest CX News: Reimagining Retail: 3 Ways Digital Technology is Changing the Way We Shop:... https://t.co/8rXHZXStqn #custexp #outsidein

[BPM @BPMCPP]

James Dodkins, Singapore https://t.co/ddrLUw0Oez @bpmcpp #bpmcpp #bpmtraining
@jdodkins @JimSinur with the best of BPM & CX @stowers