BPESA National

Official twitter page for BPESA - The Global Business Services (GBS) Sector Trade Body & Industry Association incl. BPO / BPS / BPM / Shared Services & CCC's

[BPESA National @BPO2SA]

South Africa’s #GBS sector just recorded its biggest year yet: 26,346 #jobs created in 2025, with 6,643 added in Q4 alone.

Beyond these numbers lies a more profound truth: 26,346 lives were changed.

Download the full report here: https://t.co/ZYAiH0XA4m

#BPESA #BPO

[BPESA National @BPO2SA]

Attention #BPESA Members!

Join us for the launch of the BPESA #SouthAfrica #GBS Salary Survey 2026 on 28 May. Gain insights into remuneration trends, workforce competitiveness and South Africa’s global positioning in GBS.

Register now: https://t.co/MxJwKYxakR

#BPO #InvestSA

[BPESA National @BPO2SA]

AI-ENABLED. PEOPLE-POWERED. #SOUTHAFRICA (SA) DELIVERING VALUE.

The future of #GBS belongs to nations that combine #AI with human ingenuity. SA’s #CX strength, talent and digital capability position us to lead.

🔹 Learn more - AI White Paper: https://t.co/m1GfLcxpg9

#BPESA

[DEDEAT_EC @DEDEA_EC]

#ICYMI #EasternCape is strengthening its position as a hub for digital services, BPO investment and job creation.

✔ 1,612 jobs created in 2025
✔ Expanding digital infrastructure
✔ Growing investment partnerships

#DigitalEconomySummit #BPO #JobCreation

[BPESA National @BPO2SA]

In light of South Africa’s National Elections on 4 Nov 2026, the #BPESA GBS | BPO Conference & Alchemy Awards has been rescheduled to 10–11 Nov in Cape Town!

Under the theme THRIVE, join the sector shaping the future of #GBS in #SouthAfrica.

More info: [email protected]

[BPESA National @BPO2SA]

Happy #MothersDay to the women powering SA's GBS sector:
🔹70% of the workforce.
🔹26,346 jobs created in 2025.
🔹$422M in export revenue.

Many of them mothers. All of them remarkable.

The #GBS sector wouldn't be what it is without you.

#BPESA #WomenInGBS #SouthAfrica

[BPESA National @BPO2SA]

In our latest #BPESA CEO Operator Spotlight, Reshni Singh highlights #iTalk International’s multilingual capability, operational scale and human-centred #CX delivery across South Africa’s growing #GBS sector.

🔹 Read: https://t.co/8VpUGH6J9t
🔹 Watch: https://t.co/Q3KTlFjxzy

[BPESA National @BPO2SA]

The #EasternCape (EC) is ready to lead South Africa’s next wave of #GBS growth.

During the EC Roadshow, BPESA CEO, Reshni Singh highlighted 1,612 #jobs created in 2025, expanding operators, SEZ infrastructure & investor-ready conditions.

🔹Read more: https://t.co/BOHaayeNna

[BPESA National @BPO2SA]

#BPESA is proud to be at the Eastern Cape Digital Economy Summit 2026, including the unveiling of the ELIDZ Data Centre. Strong conversations on investment, infrastructure, jobs and the future of GBS in the #EasternCape.

#GBS #BPO

[DEDEAT_EC @DEDEA_EC]

2/4 The ELIDZ and Coega Development Corporation are anchor the province’s digital infrastructure agenda, positioning the Eastern Cape as a secure destination for data hosting and cloud services.’ -
DEDEAT MEC N Pieters

[DEDEAT_EC @DEDEA_EC]

1/4 The Eastern Cape Provincial Government convenes the Digital Summit 2026, hosted by the ELIDZ, reaffirming the digital economy as one of eight strategic growth sectors in the province’s Economic Development Strategy.

[BPESA National @BPO2SA]

The MEC Roundtable sets the tone for the Eastern Cape roadshow, with a clear call for all hands on deck as Reshni Singh, #BPESA CEO, highlights the #GBS sector as a growth engine for investment, skills and jobs.

#EasternCape #InvestSA #JobCreation

[BPESA National @BPO2SA]

Today #BPESA was privileged to join the #ATMAcademy launch, led by Morne Amos, with MEC Alderman @VosJames and Clayton Williams. 25 candidates trained and job-ready.

This is how #skills must meet #demand. This is how we deliver on the Masterplan.

Congratulations Team ATM! #GBS

[BPESA National @BPO2SA]

Tomorrow, #BPESA kicks off its #EasternCape roadshow, positioning the province as a high-potential #BPO destination.

From the MEC Roundtable to the Digital Economy Summit, it’s a focused week of investment, partnerships and growth.

Reach out for more info: [email protected]

[BPESA National @BPO2SA]

Did you know?

#BPESA gives members access to R5.5m+ in market research to win global deals. 2025/26 impact now, more ahead in 2026/27.

🔹 Become a member: https://t.co/BLrmlqywZk
🔹 Or connect with us: [email protected]

#GBS #BPO

[BPESA National @BPO2SA]

BPESA is a proud Strategic Partner of @AfricaTechWeek 2026!

Connect with innovators, hear key announcements and engage the continent’s tech leaders.

#BPESA members get 20% off.

🔹Register here: https://t.co/VTxRxwNXG7
🔹For more info: [email protected]

#GBS #BPO

[BPESA National @BPO2SA]

#BPESA is proud to champion our CEO Reshni Singh; a Finalist in the Job Creation Leader of the Year category at the 2026 Future of #Leadership Awards!

Cast your vote here: https://t.co/ewiIjW2J9n

#GBS #BPO

[BPESA National @BPO2SA]

#EasternCape delivered!

The strong turnout, standout hospitality and new voices made for an impactful final BPESA Resilience Competitiveness and Forum.

Our AI White Paper, launched during the forum series, is now live: https://t.co/m1GfLcxpg9

[BPESA National @BPO2SA]

What a day in #CapeTown: A full room with real engagement.

Against a busy Waterfront backdrop, the #WesternCape #GBS sector showed up and got to work.

Thanks to #Harambee, Dimakatso Kgomo and Jacqueline Mhlanga for powerful insights on jobs, competitiveness and youth.

#BPESA

[Sentech Africa Tech Week @AfricaTechWeek]

South Africa’s GBS growth is powered by collaboration.

@BPO2SA is positioning SA as a global hub for CX, BPO & digital services.

📈 Jobs | Investment | Digital transformation

Join #ATW2026 👉https://t.co/yrKVZzIVkt

#SentechAfricaTechWeek #GBS #CX #BPO