BHANU PRATAP SINGH

Data Engineer

[BHANU PRATAP SINGH @BPS1802]

@abcapital Stay away from their services…Customer support is totally bad and disgrace!

[BHANU PRATAP SINGH @BPS1802]

@abcapital Terrible experience with @abcapital Refund approved on Oct 7, yet no funds received. Sent my cancelled cheque & bank statement repeatedly, but now they are ignoring my emails completely. Absolute disgrace! @AdityaBirlaGrp

[BHANU PRATAP SINGH @BPS1802]

Worst customer service ever from Aditya Birla! Refund is stuck, shared cancelled cheque & bank statements multiple times, yet zero resolution or communication through calls/emails. Complete ghosting. Save yourself the headache and avoid them! @AdityaBirlaGrp

#Badservice

[BHANU PRATAP SINGH @BPS1802]

@abcapital It’s been 5 days no further update even after sharing cancelled cheque and bank statement…Your customer support service is disgrace @AdityaBirlaGrp, Bunch of liars are in your team…Horrible customer support

[BHANU PRATAP SINGH @BPS1802]

@abhealthin What is the latest update on your follow-up. You guys are bunch of cheaters and everyone should avoid taking anything from Aditya Birla. Very very bad customer support service. @AdityaBirlaGrp

[BHANU PRATAP SINGH @BPS1802]

@abcapital I raised my health insurance cancellation request on the day of purchase. First, I was promised a resolution by Sept 9. I confirmed I want a refund & provided my bank details, yet today (Sept 23) there is still no update or resolution. Worst customer support.

[BHANU PRATAP SINGH @BPS1802]

@abhealthin Shocked by the threatening behavior from @AdityaBirlaGrp staff. A person named Karan called me, spoke disrespectfully, and flatly refused to cancel my insurance policy. I am DMing his phone number. Requesting employee details so I can log a formal complaint against him.

[BHANU PRATAP SINGH @BPS1802]

@abhealthin Still waiting on a resolution for my issue despite multiple tweets and days of zero action. Your customer support service is Pathetic. Immediately resolve this before I take this to the consumer forum. Reference Id- 30046086.

#ConsumerComplaint #CustomerServiceFailure

[BHANU PRATAP SINGH @BPS1802]

@abhealthin First you said cancellation request was raised, then said I’m eligible for refund after investigation, asked for my bank details, & now you're pushing me to ABHFL? Absolute joke of customer service. Refund my money ASAP. Uploading all email screenshots now. @AdityaBirlaGrp

[BHANU PRATAP SINGH @BPS1802]

@abhealthin Absolute worst support team, no words for how terrible your service is. It’s been almost a month of endless emails, and now you’re asking me to contact the ABHFL team just to cancel a policy? What kind of fraud is this? Fix this immediately! @AdityaBirlaGrp

[BHANU PRATAP SINGH @BPS1802]

@abcapital Any update on the resolution…It is so frustrating @AdityaBirlaGrp

#WorstCustomerService ⁠#PoorService #CustomerService #CustomerExperience

[BHANU PRATAP SINGH @BPS1802]

@abcapital 2 days later and still nothing? It’s been almost a month of fake dates, empty promises, and zero resolution. People need to know what your support & service is actually like. Where is the update? @AdityaBirlaGrp

[BHANU PRATAP SINGH @BPS1802]

@abcapital Yes, I have already shared the bank statement and other information. Please check and resolve the issue as soon as possible.

[BHANU PRATAP SINGH @BPS1802]

@abcapital I’ve shared the details in DM. Your service and support are terrible, take this as feedback. I requested cancellation on Aug 29th, sent multiple emails, and confirmed refund approval as requested. It’s Sept 23rd now and still nothing. Completely unacceptable. @AdityaBirlaGrp