Beej Skiptoe

[Beej Skiptoe @BSkiptoe]

@UniversalORL First ride I go to, even if I'm too early for it. It's the quintessential UO experience. Nothing makes me feel like a kid again more than walking into the forrest and smelling the trees.

[Beej Skiptoe @BSkiptoe]

@XXL Goldfinger Hang Ups

[Beej Skiptoe @BSkiptoe]

@StubHub @TeamStubHub terrible customer service and support. Telling all not to use your company. Can’t wait for the class action lawsuit.

[Beej Skiptoe @BSkiptoe]

@athenaeumbc @the_culturist_ Yeah this is solid. What did the Guardian put up?

[Rio @RioStaysTrue]

I am currently being scammed for $3,300 while using @StubHub @TeamStubHub for tickets.

I bought my father (life-long Flyers fan) tickets to a SUITE for $3,300 for his birthday for Game Four this Saturday (tomorrow). The tickets were purchased Wednesday (prior to Game Three) and then subsequently transferred into my StubHub account, added to my apple wallet and available in Ticketmaster app (I have screen recordings of everything).

After the Flyers won game 3, tickets for Saturday in the same suite as mine skyrocketed to $2,000 a piece (I bought ours for $1,000 each). I immediately knew what was going to happen next. I got a notification Thursday afternoon saying my tickets had been added to a new apple wallet. The seller had transferred the tickets out of my possession to presumably re-sell them for more. I have now lost access to my tickets via StubHub, TicketMaster AND apple wallet.

In calling customer support, they confirmed the seller had transferred the tickets back and told me they have given the seller 24 hours to return the tickets. The problem? The game is in 26 hours. I’m supposed to wait 24 hours to see if the person who scams me gives me my tickets back? I was told this is a “protocol” and they cannot break the protocol. They also added that we would get comparable tickets or a refund within 24-48 hours if the tickets were never transferred back. The seller is on the west coast, which puts this time frame AFTER the game starts. Again, this was described as a protocol that cannot be broken. I asked if we could just fast track the comparable ticket protocol and get new seats now instead of waiting to see if the person who scammed us gives our tickets back in 24 hours, in which again I was told isn’t possible because of the protocol. The most likely outcome of resolution based off StubHubs’ protocol is going to be waiting 24 hours to see if the person who scammed me for $3,300 gives me the tickets back (which probably won’t happen as the tickets most likely have been already re-sold) and then given their protocol timeframe, we will only be able to get a refund as the game will have already started, so we cannot get comparable tickets.

I tried reaching out via DMs and replies in which they HID my reply under their post (see screenshot). I am beyond disappointed in the way this situation is being handled. I hope this can be resolved and my parents can enjoy a @NHLFlyers playoff game.

[Scott Friedman 🎟️ @ScottFriedman3]

If @StubHub WRONGED you as a buyer or seller, please fill out our sheet below.

I am sick and tired of Eric Baker stealing money from sellers and buyers.

The more cases we bring against these frauds, the merrior.

We are just getting started.

DM me w/ any questions!

@clementsbrad4d

https://t.co/gQSOo60xFd

[turta @tugceyanarkol]

.@StubHub left me stranded at the Raye concert on 5/10/26 San Francisco. Your agents lied for 5 days saying my tickets would "show up" by 5 PM. They never did. I have all the
screenshots of your broken promises. Why are you refusing to refund me for tickets you never delivered?

[Zachary @elefantntharoom]

@StubHub purchased tickets to a broadway show tonight. Just got an email they aren’t available and the tickets you are offering are significantly worse. I paid for center orchestra, not far right or far left. Please fix this.

[Trina @TRiiNA__]

Two months waiting for payment. Gave my paypal, gave my direct deposit info. Yet stubhub continues to refuse to mail me a check to pay me. Honestly I will never list with them again. This has been so fustrating. Nobody helps when you call them. @StubHub

[Tim Harper🇨🇦 @nutgraf1]

Hey @StubHub. Taking my money on March 8 for a concert on May 14, then telling me three hours before the show that the "seller cannot deliver the tickets" leaving me high and dry is a superb way to ensure I never go anywhere near you again.

[Beej Skiptoe @BSkiptoe]

Classic @StubHub runaround:
❌ Tickets missed the 3PM event-day deadline
❌ Asked for a refund at 6:18PM; you sent tickets anyway & told me to "just resell them"
❌ Promised a manager callback in 24 hours... it’s been over 96

[Beej Skiptoe @BSkiptoe]

@Hania16836 No one actually thinks this way

[Beej Skiptoe @BSkiptoe]

@McDonalds Sausage egg and cheese McGriddle hands down the fast food item.

[Beej Skiptoe @BSkiptoe]

Never using @StubHub again. Tickets missed the 3PM deadline. When I asked for a refund at 6:18PM, they forced the tickets on me & told me to "just resell them." To cap it off, I was promised a manager callback within 24 hours... it's been over 72. Absolute joke. 🙄

[Beej Skiptoe @BSkiptoe]

@pointedmessage @StubHub @TeamStubHub Event passed. Was told tickets would arrive by 3pm day of event and if not I could have a refund. I contacted Customer support at 6pm and asked for refund. Instead they sent tickets for me to sell if I didn’t want to go. Event had already started. Next 2 hours on phone arguing.

[Beej Skiptoe @BSkiptoe]

Today is Friday May 15, and @stubhub is the worst company for customer service. Their support @TeamStubHub doesn’t actually do anything. What a scam

[Beej Skiptoe @BSkiptoe]

@pointedmessage @StubHub @TeamStubHub I bought tix over 120 days ago, I heard that doing a charge back won’t happen if it’s over that time.

[Beej Skiptoe @BSkiptoe]

@pointedmessage @StubHub @TeamStubHub Buyer. Got scammed by @stubhub. They do not make good on their “fan protect guarantee”.

[Beej Skiptoe @BSkiptoe]

@TeamStubHub You haven’t assisted anything. Just give the run around. You tell me to call the number I have already called and they tell me someone will call back.

[Beej Skiptoe @BSkiptoe]

Worst customer service at @StubHub. Feels more like a scam than anything. As a shareholder, I am ashamed of the way they handle their business and treat their customers