BTBroadbandOUT

Tweeting whenever our BT Infinity and Broadband (local loop and/or home hub) goes off again. Sort of a diary of disconnect. This is NOT a part of BT

[BTBroadbandOUT @BTBroadbandOUT]

@BTCare @hypnicjerker Faults do happen with this technology! Thankfully vodafone 4G appears to have mastered their technology and customer service standards. As I said VERY poor service BT.

[BTBroadbandOUT @BTBroadbandOUT]

@BTCare @hypnicjerker VERY VERY poor service - your own website says fix by 10:30am Friday, nearly 21 hours of downtime.

[BTBroadbandOUT @BTBroadbandOUT]

. @BTCare @DowndetectorUK BTbroadband off in OX13 since 1:30pm. BT estimating repair by 10:30AM Friday

[BTBroadbandOUT @BTBroadbandOUT]

. @BTCare Broadband off in OX13 now for 6hrs, BT predicting another 17hrs until they fix.

[BTBroadbandOUT @BTBroadbandOUT]

. @BTCare Broadband down since 1:30pm, BT estimating not fixed until 10:30AM. Do I get a refund for 23hrs

[BTBroadbandOUT @BTBroadbandOUT]

@BTCare Broadband off in OX13 now for 5hrs, BT predicting another 15hrs until they bother to fix

[BTBroadbandOUT @BTBroadbandOUT]

@BTCare Broadband down since 1:30pm, BT estimating not fixed until 10:30AM. Do I get a refund for 23hrs

[BTBroadbandOUT @BTBroadbandOUT]

@BTCare Broadband down since 1:30pm, BT estimating not fixed until 10:30AM. Do I get a refund for 23hrs

[BTBroadbandOUT @BTBroadbandOUT]

. @BTCare btinfinity been going on & off since 7:10pm in OX13. Reaffirming your position as a rubbish broadband provider

[BTBroadbandOUT @BTBroadbandOUT]

@BTCare I keep getting this please check status response! As I've said before all bt access points in surrounding houses are off but svc says ok!

[BTBroadbandOUT @BTBroadbandOUT]

. @btcare what is your complaints process. Fed up with paying you money and no service again and again!

[BTBroadbandOUT @BTBroadbandOUT]

. @BTCare @DowndetectorUK OX13 BTinfinity off again. Looks like this is pretty common for Saturday evenings

[BTBroadbandOUT @BTBroadbandOUT]

@BTCare @WhichUK This service doesn't work. Just tried it while broadband off, using Vodafone mobile and it did everything ok

[BTBroadbandOUT @BTBroadbandOUT]

. @BTCare @DowndetectorUK OX13 BTinfinity off again

[BTBroadbandOUT @BTBroadbandOUT]

. @btcare @WhichUK BTinfinity is a prime example of poor service in OX13. Regular outages probably everyday now. https://t.co/QurW7xFtPe

[Which? @WhichUK]

A good broadband connection is a modern day essential. Yet the service many of us get simply isn’t good enough. https://t.co/fkrWRLTt0U

[BTBroadbandOUT @BTBroadbandOUT]

. @BTCare @DowndetectorUK OX13 BTinfinity going on and off every couple of minutes, for over 40 mins - rubbish service

[BTBroadbandOUT @BTBroadbandOUT]

. @BTCare https://t.co/D5eUodkhxG

[BTBroadbandOUT @BTBroadbandOUT]

. @DowndetectorUK BTbroadband OX13 been going on and off since 18:45 Monday 17th April. Thanks Vodafone for 100% reliability on mobile

[BTBroadbandOUT @BTBroadbandOUT]

. @DowndetectorUK BTbroadband OX13 been going on and off since 18:45 Monday 17th April. Thanks Vodafone for 100% reliability on mobile

[BTBroadbandOUT @BTBroadbandOUT]

. @BTCare Why is BT infinity so unreliable in OX13? Why do sky and virgin routers stay on?
Yep BT is off again

[BTBroadbandOUT @BTBroadbandOUT]

. @BTCare OX13 BT infinity came on for 2 minutes and back off again. As before sky routers still be working in the neighbouring houses