BUMC IT

BUMC Information Technology provides desktop support services to most members of the BU Medical Campus community - 617-358-4540 or [email protected].

[BUMC IT @BUMCIT]

On Thursday October 20, 2022, BUMC IT, BU Sustainability, and BU Information Security will host the Fall Shred + Recycle event from 10:00am-1:00pm, in front of the Talbot Building. For more details see: https://t.co/bkVrcFTYtR

[BUMC IT @BUMCIT]

Residents of the Boston University Medical Student Residence at 815 Albany Street can see some details about the wired and wireless network at this page: https://t.co/Yk5udLGVLb

[BUMC IT @BUMCIT]

On July 22nd, REDCAP was unavailable from 12:53pm to 7:06pm. See https://t.co/7Ugcp5mWbG for details.

[BUMC IT @BUMCIT]

The incident on 7/20/2022 starting at 2:58pm was fully resolved at 6:50pm. Details at: https://t.co/oBm5KpfTTs

[BU IS&T @buithelp]

There's an issue with BU WordPress and some BU websites are down. Our web team is looking into this issue.

[BUMC IT @BUMCIT]

Double-check your phone’s wifi is still connected to BU (802.1x) network if you use it on campus.

There was a wireless certificate change that seems to have temporarily prevented BU 802.1x from connecting automatically. For more info:
https://t.co/3lBJHMjFE4

[BU IS&T @buithelp]

Join us next Thursday 10/15 for a demo & discussion on "What's New in Zoom?" Brush up on the latest security features & learn how to make your online sessions safe & secure. Register NOW to get in: https://t.co/XamL0GwLij #CybersecurityAwarenessMonth @BU_Tweets

[BU IS&T @buithelp]

Received something that seems "phishy?" Take a look inside the #BUPhishBowl for the latest phishing scams that have been reported. Stay up-to-date on the contrivances created by cruel creeps so you don't get hooked! @butweets #BU #CybersecurityAwarenessMonth #BeCyberSmart

[BUMC IT @BUMCIT]

As per COVID-19 CDC guidelines, BUMC IT – EdMedia & Client Services are working remotely and available to assist you.
E-mail [email protected] or call 617 358 4540, 8:30-5pm M-F, except holidays
In person support available by appointment only.

[BUMC IT @BUMCIT]

Digital Learning & Innovation’s Educational Technology team will be hosting a series of training sessions specifically for Boston University remote teaching faculty. Please see the following link for details: https://t.co/g1buAD9r2g

[BUMC IT @BUMCIT]

Please see the following link for information on working and teaching remotely: https://t.co/tg7TunfMmP

[BUMC IT @BUMCIT]

BU websites are down.

We are tracking this under Major Incident ticket:

INC12860450

The Major Incident phone bridge is open:

Conference Bridge: 1-866-715-6499

Participant passcode: 549-704-9144#

[BUMC IT @BUMCIT]

No one in authority at BU would ever ask for your assistance in purchasing gift cards.
Do not respond; please delete them. Information Technology Services is aware of the issue, but cannot block the emails from coming through the BU servers.

[BUMC IT @BUMCIT]

Please note that emails are going out from a false account, [email protected] which are soliciting assistance, and eventually asking you to purchase gift cards. This is a scam. Note that the email is being sent from https://t.co/N3GYvXAlfs, not https://t.co/Rw2LITVibw.

[BUMC IT @BUMCIT]

Windows 7 support ends in February 2020. Please upgrade your computer!​
You can start the Windows 7 upgrade yourself by going to:​
https://t.co/yMW0FaD25t*​
and follow the steps for Windows 7 to 10 Upgrade​. Or reach us at [email protected] or call us at 617-358-1111 option 3.

[BUMC IT @BUMCIT]

Power appears to be restored to 801 Mass Ave desktop computers around 5pm. BUMC Communications reported power should be restored by 8pm. Check those notifications for more information.

[BUMC IT @BUMCIT]

BUMC IT is aware of power outage affecting Crosstown Building and 810 Albany Student Residence. Eversource is working on the outage. Network and phones are still on in Crosstown building and no BU systems are affected at this time.

[BUMC IT @BUMCIT]

Mac users: Please defer upgrading to Mac OS Catalina as many essential BUMC software packages are still incompatible with the new OS.

[BUMC IT @BUMCIT]

FREE opportunity to shred any and all paperwork. BUMC IT will also be collecting hard drives and other Electronic waste for destruction. Computer electronics, cords, batteries, light bulbs, and toner to be properly disposed of.

Thursday
Oct. 10
10-1pm on Talbot Green

[BUMC IT @BUMCIT]

9/20 Electrical Shutdown | BCD, V, R, L, K buildings

On Friday, Sept. 20, between 12:01-4 a.m., all electrical power will be shut down in the following buildings: BCD, Vose (V), Housman (R), Instructional (L) and Conte (K).