So can you let me know how i can actually speak to a human since I’ve been trying since Thursday afternoon ( as you can see by the screenshots) I couldn’t go any further than the very low budget Temu version of a bot 🤖 thanks . It would literally be one question / cont
@Babs101053 Hello, I am sorry to hear that your parcel has not been collected. Please contact our team via the help page with your order details and our team will be back in touch. Kind Regards YC
Cont 3 Evri shop can they accept it even though it’s already been given a label with reference numbers ( assuming it was for collection ) ? Or do I have to try and go through the whole returns process again ? If I actually can ? It’s been 2 days now begging to speak to a human .
Cont/ the situation is I had two packages I need to return to you . 2 separate orders. I opted for Evri collection for Thursday and printed off the labels you emailed me and stuck on the parcels ( 2 separate ones ) Evri did not come to collect them . If I take the parcels to an -