Yesterday, @UPS claimed it delivered a package to my house. It did not. I have security cameras. No UPS delivery was made. Nor did the package go to my neighbors. Now UPS says I cannot file a claim because I use UPS's online services, so I've waived my rights.
It’s also weird in that you’ll walk inside and it will be completely empty with no other customers and you’ll grab like three items and make your way to the checkout and then there’s somehow a line of 15 furious people