@ryan_murton Absolutely. Imagine any CEO talking about their customers like this. They would have to resigned immediately. No idea what was going through his head
@MatthewTorbitt@TLRailUK I got similar from another rail firm as my railcard had expired 2 weeks earlier. Rather than allowing me to 1) renew the railcard on the spot, 2) pay the difference, 3) buy a new ticket, I got one of these letters. Completely disproportionate. Thank god they’ll be nationalised.
Han-Noah Massengo hasn’t been given much credit for his short but good performance
I thought he looked sharp and he was a lot better going forward than I expected him to be
I’d be happy if he got more game time
Thoughts ?
#Twitterclarets