@MetroByTMobile I asked to speak to his supervisor he said he didn’t have one. After he slipped up and said he has a supervisor, he got mad and hung up on me! Do not give your money to these people!
@MetroByTMobile Called and spoke with another rep that told me I can only get the credit if I keep the Wi-Fi box on. I asked to speak with a supervisor that said his name was Mike and he was the senior manager.
@MetroByTMobile I told them to disconnected the Wi-Fi. He told me I had to call back at the end of the month to get my bill prorated and he would credit my account $40. He didn’t do it.
@MetroByTMobile I requested to speak to a supervisor due to me calling metro 8 times for a mobile Wi-Fi that’s not working. I was told to go to a store to pick up. Went to several stores and was told they don’t carry it.