I was told now I have to go to a store. Way to throw those poor counter people under the bus. Terrible service. I actually happy to be an att customer.
@TMobile@TMobileHelp... Alright, you guys are really giving me a hard time today. I spent an hour on the phone with you guys Jan 22nd. I was assured my refund would hit in a week and my account would be closed. Now I've been charged for another month and can't get any help.