Yesterday, 25.08 he did the same thing. Gave me 2 quick miss calls at 8.00 pm and changed the status to Consignee Unavailable.
Is this what is taught by Delhivery to its executives?
@delhivery
AWB 37598457661493
Dulal Hussain (93949 6642)
On 24.08 at 8.00 pm he gave me two quick delibarate miss calls. Then updated the status as Consignee Unavailable. While me andy family was available throughout the day. There was no communication, calls, etc.
@MuscleBlaze where is my order HKM-95339-238359433
I along with my family were available at home all day.
Then why is it marked 'Consignee Unavailable' at 8.30pm - sounds fishy. Unprofessional.
@myvoltas@TataCompanies@jagograhakjago
Raised a complaint
Voltas: Is your issue resolved. No? Our concerned team will reach you.
2 days later
Voltas telecallers recite the same script.
This has been happening 3 weeks since I complained.
@myvoltas You only want to test your customers patience. I was patient enough. Thank you for helping me in making the decision not to buy Voltas again.
@myvoltas No, please stop these vague auto-generated replies.
Give me a time line and connect me to a composed person who has the history of my complaint.
And most importantly one who is in a position to give solutions.