Balaram Pathipati

[Balaram Pathipati @Balaram202527]

@orient_electric Dear Customer, Your call ID NC2610288153 has been successfully closed.

My two tickets was closed without resolving my complaint

[Balaram Pathipati @Balaram202527]

@orient_electric

[Balaram Pathipati @Balaram202527]

@orient_electric Dear Customer, Your call ID NC2610288152 has been successfully closed.
View your job card here: https://t.co/ISY235pxJl
If call is not closed as per your satisfaction, kindly reopen : https://t.co/Z7h8fjUSm5

How it is closed without resolving my complaint

[Balaram Pathipati @Balaram202527]

@orient_electric Otherwise, I will escalate the matter to the National Consumer Helpline and take appropriate consumer legal action.
Please treat this as my final escalation.

[Balaram Pathipati @Balaram202527]

@orient_electric One of my ceiling fans is still with your technician, with no update on its repair or return.
I request senior management to intervene immediately and resolve this issue without further delay.

[Balaram Pathipati @Balaram202527]

@orient_electric Dear Orient Management Team,
I am extremely disappointed with your poor after-sales service. Despite raising a complaint and contacting your toll-free support team four times, there has been no proper response or resolution.