Ballama Mustafa

Humanitarian and Development actor dedicated to saving and improving lives

[Ballama Mustafa @Ball_laata]

@palmpay_ng @cenbank For your information N 40,000 was not fully delivered as N16,000 was deducted immediately and balance was less than N30000

[Ballama Mustafa @Ball_laata]

I wish to formally raise a complaint regarding an unexplained deduction by PalmPay. @palmpay_ng
@cenbank #ConsumerProtection
On 10 April 2026 at 14:20, I transferred ₦40,000 to my daughter for her school and personal needs. However, an amount exceeding ₦16,000 was deducted.

[Ballama Mustafa @Ball_laata]

@palmpay_ng @cenbank Hello PalmPay this is the only thing I could get from the app. My daughter's account number is 7078987746 and Account name is FATIMA B M. This is for your action.

[Ballama Mustafa @Ball_laata]

@palmpay_ng @cenbank Hello Palmpay I am still waiting for any kind of response from you as this seems to be taking to long. If this means is not convenient and does not work for you can you provide email add where I can write to you directly before we officially approach the @cenbank Nigeria.

[Ballama Mustafa @Ball_laata]

@java_koko_ @palmpay_ng They also took away part of my daughter's school allowances .. i have been waiting for the past 2 months for them to return or resolve it. No explanations just keep asking for DM.... I think the best thing is to find other ways to petition and i have never heard them refund

[Ballama Mustafa @Ball_laata]

@palmpay_ng @cenbank Hello @palmpay_ng very sorry for late response but this is to inform you I have tried my best to send u a DM but my @X app is refusing to send. As such can you please accept this as my response u til I sort out my DM issues

[Ballama Mustafa @Ball_laata]

@palmpay_ng @CollabxOHP Hello Palmpay @palmpay_ng I seem to be having serious issues with my DM. Cos it's not working so in this case how do I send you my complaints.

[Ballama Mustafa @Ball_laata]

@palmpay_ng @cenbank Transaction ID: 6032p6h21ab09 for transfer from my bank to Palmpay and the for
Deduction Reference: Transaction ID is 20260410A051201026100046516913112 as indicated in the earlier pictures I sent..

[Ballama Mustafa @Ball_laata]

@palmpay_ng @cenbank Thank you @palmpay_ng for this response I am having difficulty navigating my DM to you but below are the screenshot of the 2 transactions. Waiting for ur anticipated response. Thanks

[Ballama Mustafa @Ball_laata]

As such, I respectfully request a full reversal of the deducted amount within 72 hours.
I also request the attention of Central Bank of Nigeria @cenbank on this matter.
Supporting evidence is available and can be provided upon request. #FintechNigeria #CBN

[Ballama Mustafa @Ball_laata]

Efforts to resolve this through the PalmPay application have been unsuccessful, as there appears to be no accessible or responsive complaint channel.
As a public servant, this unauthorized deduction constitutes a significant financial burden.

[Ballama Mustafa @Ball_laata]

immediately without any prior notice, explanation, or authorization.
Transaction ID: 6032p6h21ab09
Deduction Reference: 20260419A05120102610004616913112
I wish to clearly state that I did not request or consent to any loan or related deduction.

[Ballama Mustafa @Ball_laata]

@UncleBish Yes quite long thanks .... it was not easy

[Ballama Mustafa @Ball_laata]

Do you remember when you joined X? I do! Ike joke ...... Like joke it is 13 years oooooooo #MyXAnniversary

[Ballama Mustafa @Ball_laata]

@stats_feed Why do we all go straight to negativity forgetting that all lot of leaders cannot do so for their people ... and we have countries like western countries refusing to sign climate change treaties.... I think this is wonderful for their people i wish my cou try could encourage this

[Ballama Mustafa @Ball_laata]

@badmanforex This looks like A 🤣 I ... ooooo

[𝑰𝒅𝒓𝒊𝒔 𝑨. 𝑶𝒏𝒊 PhD @IdrisAOni1]

Why aren't you sharing this? Let it reach the 2billion+ Muslims and let the echoes of Allahu Akbar reach every corner of the world.

[Ballama Mustafa @Ball_laata]

@Gosleepriya GREED!!!!!!!!!!!!!!!

[Ballama Mustafa @Ball_laata]

@Gosleepriya GREED !!!!!!!!!