Naija Bank HelpDesk

Customers support for everyday Nigerian banking issues.

We enlighten, escalate issues, track outcomes, and help with resolution.

Tag us with your case. 🇳🇬

[Naija Bank HelpDesk @BankHelpNG]

BankHelpNG supports bank customers to resolve banking issues responsibly with documentation and follow‑up. We also educate Nigerians to deepen financial inclusion.

We never ask for OTP, BVN or PIN—just faster answers and resolutions.

Simply DM/tag us to escalate.
#BankHelpNG

[Naija Bank HelpDesk @BankHelpNG]

YOUR DUTIES AS A NIGERIAN BANK CUSTOMER

Duty to Report Suspected Fraud or Error

Promptly report suspected frauds, compromises, or incorrect postings.

#StayAlertNG
#BankHelpNG

[Naija Bank HelpDesk @BankHelpNG]

YOUR DUTIES AS A NIGERIAN BANK CUSTOMER

Duty to Protect Instruments and Information.

Safeguard cheque books, ATM cards, PINs, passwords, and account details.

#StayAlertNG
#BankHelpNG

[Naija Bank HelpDesk @BankHelpNG]

YOUR DUTIES AS A NIGERIAN BANK CUSTOMER

Duty of Financial Obligation

Customers must repay loans and charges as agreed and when due.

#StayAlertNG
#BankHelpNG

[Naija Bank HelpDesk @BankHelpNG]

YOUR DUTIES AS A NIGERIAN BANK CUSTOMER

Duty of Knowledge and Understanding

You are responsible for seeking adequate information to make informed banking decisions.

#StayAlertNG

[UBA Group @UBAGroup]

𝐎𝐧𝐞 𝐀𝐜𝐜𝐨𝐮𝐧𝐭. 𝐀 𝐖𝐨𝐫𝐥𝐝 𝐨𝐟 𝐏𝐨𝐬𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 𝐁𝐚𝐜𝐤 𝐇𝐨𝐦𝐞.

With the UBA Diaspora Account, you can stay connected to home and access solutions designed to help you plan, grow, and build for the future from anywhere in the world.

Open an account today via the link https://t.co/UqrX672lEB

#AfricasGlobalBank #ItsAllAboutU

[UBA Group @UBAGroup]

𝐒𝐞𝐧𝐝𝐢𝐧𝐠 𝐦𝐨𝐧𝐞𝐲 𝐚𝐜𝐫𝐨𝐬𝐬 𝐀𝐟𝐫𝐢𝐜𝐚 𝐬𝐡𝐨𝐮𝐥𝐝 𝐛𝐞 𝐬𝐢𝐦𝐩𝐥𝐞 𝐚𝐧𝐝 𝐬𝐞𝐚𝐦𝐥𝐞𝐬𝐬. 🌍

Send money to participating African countries directly on Leo and enjoy 50% off PAPSS transfer fees.

Faster transfers. Lower fees. More opportunities to connect across Africa.

Say hi to Leo today and get started.

#AfricasGlobalBank #ItsAllAboutU

[Ecobank Nigeria @ecobank_nigeria]

Ecobank Adire Lagos is now closer than you think!🔥

LAGOS, ARE YOU READY???😌

Date: 11th June - 14th June
Venue: Ecobank Pan African Centre, Victoria Island, Lagos

#ecobankadirelagos2026
#threadsacrossborders
#ecobankthepanafricanbank

[Ecobank Nigeria @ecobank_nigeria]

Colors that speak volumes!

Adire in Kano: Threads Across Borders

Date: 11th June - 14th June
Venue: Ecobank Pan African Centre, Victoria Island, Lagos

#ecobankadirelagos2026
#threadsacrossborders
#ecobankthepanafricanbank

[Central Bank of Nigeria @cenbank]

The Nigeria Payments System Vision (PSV) 2028 outlines the roadmap for a secure, innovative, and inclusive payments ecosystem in Nigeria.

Read the document here:
https://t.co/4uHH22xEwz

#CBN
#PSV2028

[Naija Bank HelpDesk @BankHelpNG]

YOUR RIGHTS AS A NIGERIAN BANK CUSTOMER

The Right to Free Monthly Statement of Account

Banks must provide customers with free monthly statements of account, except for special requests.

#BankHelpNG
#StayAlertNG

[Naija Bank HelpDesk @BankHelpNG]

YOUR RIGHTS AS A NIGERIAN BANK CUSTOMER

The Right to Equality

All customers must be treated equally regardless of financial standing, age, gender, ethnicity, or creed.

#StayAlertNG
#BankHelpNG

[Naija Bank HelpDesk @BankHelpNG]

YOUR RIGHTS AS A NIGERIAN BANK CUSTOMER

The Right to Good Service

Customers are entitled to respectful treatment and quality, value-adding banking services.

#StayAlertNG
#BankHelpNG

[Naija Bank HelpDesk @BankHelpNG]

YOUR RIGHTS AS A NIGERIAN BANK CUSTOMER

The Right to Redress
Banks must provide free, accessible, transparent, and timely complaint resolution mechanisms.

#BankHelpNG
#StayAlertNG

[Naija Bank HelpDesk @BankHelpNG]

YOUR RIGHTS AS A NIGERIAN  BANK CUSTOMER 

The Right to Privacy and Confidentiality 

Your account information must not be disclosed to third parties except as required by law or with your consent.

#StayAlertNG

[Naija Bank HelpDesk @BankHelpNG]

YOUR RIGHTS AS A BANK CUSTOMER
The Right to Safety

Banks must provide secure and conducive banking environments and ensure customer safety while on bank premises.

#StayAlertNG

[Central Bank of Nigeria @cenbank]

The Central Bank of Nigeria cordially invites you to the official launch of CBN Foreign Exchange Manual (4th Edition)

Date: Friday, May 15, 2026
Time: 9:00 a.m. prompt

Join us live on:

Youtube: https://t.co/2JYzhEKDbk
Facebook: Central Bank of Nigeria (CenBank)

#CBN
#CFEM

[Naija Bank HelpDesk @BankHelpNG]

YOUR RIGHTS AS A BANK CUSTOMER

The Right to Safety
Banks must provide secure and conducive banking environments and ensure customer safety while on bank premises.

#StayAlertNG

[PalmPay Nigeria @palmpay_ng]

🚩 They contacted you first, you did not reach out to them.
🚩 There is urgency. ‘This expires in 10 minutes.’
🚩 They need your OTP, PIN or password to ‘help’ you.
🚩 The reward is too easy. Win money just for clicking a link?
🚩 The message came from a number, not an official app or verified account.
🚩 Something feels off

When in doubt, STOP. Verify. Report.

[Naija Bank HelpDesk @BankHelpNG]

YOUR RIGHTS AS A BANK CUSTOMER

The Right to Choose
You have the right to select from a range of products and services at competitive prices and may discontinue relationships after settling obligations.

#StayAlertNG

[Central Bank of Nigeria @cenbank]

Kéré o

305th MPC

Igbimo Alase MPC yio ba apejopo awon oniroyin agbaye soro ni Ogunjo Osu Karin Odun 2026

#MPC
#CBN