Bank of Scotland

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[Bank of Scotland @BankofScotland]

@Jinty_1966 Hi Jeanette, I'm Anand. For assistance with Internet Banking, please call 0345 602 0000 or [phone] (if calling from outside the UK), where a member of the team will be happy to help; lines are open 8am to 6pm, 7 days a week, and are closed on bank holidays.

[Bank of Scotland @BankofScotland]

@ClaireKelly80 Hi Claire, I'm Anand. We're sorry to hear you're having trouble logging in to the app. We'd like to look into this for you. Please send us a DM with more details about the issue you're experiencing, including any error messages you're seeing, and we'll be happy to help.

[Bank of Scotland @BankofScotland]

@0yPyrite Hi, I'm sorry to hear you've had a frustrating experience getting set up. We'd like to take a closer look at what's happened. Please send us a DM with a few more details, and we'll do our best to help. ^Kaif

[Bank of Scotland @BankofScotland]

@francois1117 As your father-in-law doesn't use Online Banking, please call us on [phone]. Our automated service is available 24/7, with advisers available 8am to 6pm, 7 days a week, who can help cancel the standing order. ^Jebastin

[Bank of Scotland @BankofScotland]

@GildedLily13 Hi, I'm sorry to hear you're having trouble accessing your account through the Business Banking app. We'd like to take a closer look at what's happening. Please send us a DM, and we'll be happy to help. ^Kaif

[Bank of Scotland @BankofScotland]

@RobbyRSSRobot Hi Louise, I am Raj. Thanks for reaching out. As we’re unable to access account details through X, so you can message us 24/7 via your mobile banking app if you’ve opted in. That way, we can look into your account details and assist you further.

[Bank of Scotland @BankofScotland]

@PeteFlynn13 I understand your frustration. You should have been directed to the correct team much sooner, and I'm sorry you spent so much time being transferred between agents. If you're unhappy with the outcome, please raise a complaint using the link above. ^Anand

[Bank of Scotland @BankofScotland]

@Pat_Atkin Hi there, I’m Jebastin. We're sorry to hear your concerns about the Glenrothes branch. We'd like to look into this for you and provide the most accurate information available. Please send us a DM with more details and we'll be happy to help.

[Bank of Scotland @BankofScotland]

@cagian Hi Billy, I'm Sanjay. I'm really sorry to hear this has left you feeling this way, especially after being with us for so many years. If you'd like us to look into what happened, please send us a DM with some more details, and we'll do our best to help.

[Bank of Scotland @BankofScotland]

@ianrobertson47 We're sorry to hear about your experience, especially after banking with us for so many years. We understand your frustration and that you may not have known the details requested during the security checks. To complaint: https://t.co/ete6K91i0e

Please dm us for more.
^Subhiksha

[Bank of Scotland @BankofScotland]

@dubb_dal Hi Dal, I'm Anisa. I'm sorry to hear about your experience and the difficulties you're facing. This isn't the service we aim to provide. Please send us a DM with more details about what happened, including your query and any relevant information.

[Bank of Scotland @BankofScotland]

@ellielu01 You’re welcome Ellie!

I’m glad my colleague was able to guide you well. I'm glad you've now been able to get through and are waiting for an agent.

If you need any more help or have other questions, feel free to reach out anytime. ^Trevor

[Bank of Scotland @BankofScotland]

@thetsubodai Hi Graham, I'm Anisa. Thanks for reaching out.

Could you please send us more details about your query via Direct Message?

[Bank of Scotland @BankofScotland]

@JackWills28 Hi, thanks for bringing this to our attention. I'd recommend not clicking any links or sharing any personal information. Please forward the email to [email protected] for investigation.
Thanks for helping us highlight a potential scam. ^Saurabh

[Bank of Scotland @BankofScotland]

@ShmoreG We don't have access to any further information on this channel. If a permanent closure is confirmed, it will be updated on our Branch Closures page. At the moment, we're unable to provide any additional confirmation. Thank you for your patience. ^Anisa

[Bank of Scotland @BankofScotland]

@ShmoreG At the moment, we don't have confirmation on whether the branch closure is temporary or permanent. If a closure is confirmed, the latest updates will be published on our Branch Closures link mentioned: https://t.co/clxr5ApNeq ^Anisa