NZ Banking Ombudsman

The Banking Ombudsman Scheme is a free dispute resolution service for disputes with banks. We want to improve the banking experience for all New Zealanders.

[NZ Banking Ombudsman @BankombNZ]

The Banking Ombudsman Scheme resolves and prevents complaints about New Zealand banks. We are free and independent. Call us on 0800 805 950.

[NZ Banking Ombudsman @BankombNZ]

Start navigating interactive resource at: https://t.co/ukRen3kaPc (2/2)

[NZ Banking Ombudsman @BankombNZ]

The Banking Ombudsman Scheme is celebrating the launch of our complaints dashboard. 🎉

Banks will begin sharing information about customer complaints in an industry-wide “dashboard” that is available from today. (1/2)

[Te Ara Ahunga Ora Retirement Commission @retirement_nz]

#SortedMoneyWeek starts today. This year's theme of 'Just wondering' encourages Kiwis to reach out with money questions and find answers they can trust at Sorted. Let us know if you're planning activities to support this kaupapa. Find free resources at https://t.co/RtLSYt5CSP

[NZ Banking Ombudsman @BankombNZ]

@Rashid53951028 It might be best for you to get in touch with the equivalent Ombudsman scheme in your part of the world.

[NZ Banking Ombudsman @BankombNZ]

@Rashid53951028 Hi @Rashid53951028, it appears you may have contacted our office accidentally. The Banking Ombudsman Scheme is an independent disputes resolution service which resolves complaints from banking customers about their banking service provider in New Zealand.

[NZ Banking Ombudsman @BankombNZ]

@UMpshe @AdvoBarryRoux @FNBSA @ConsumerReports It might be best for you to get in touch with the equivalent Ombudsman scheme in your part of the world.

[NZ Banking Ombudsman @BankombNZ]

@UMpshe @AdvoBarryRoux @FNBSA @ConsumerReports Hi @UMpshe, it appears you may have contacted our office accidentally. The Banking Ombudsman Scheme is an independent disputes resolution service which resolves complaints from banking customers about their banking service provider in New Zealand.

[Office for Seniors @OfficeSeniors]

It's Elder Abuse Awareness Week. As many as one in ten older people in New Zealand will experience some kind of elder abuse. The majority of cases will go unreported. #WEAAD

Find out more about elder abuse here https://t.co/oONExSWaeQ

[Office for Seniors @OfficeSeniors]

It's Elder Abuse Awareness Week from 15-22 June. Wear your ribbon to show support, or if you don't have one, wear some purple! #WEAAD

[NZ Banking Ombudsman @BankombNZ]

This scam is very convincing. Please help us spread the word to your friends and whānau. (3/3)

[NZ Banking Ombudsman @BankombNZ]

🚨Kia tūpato! (Be careful!) We have received multiple reports of a re-emerging robocall scam. Out of the blue, people are receiving an automated call from ‘their bank’ saying that a payment of $1000 has been made from their credit card, and to press ‘1’ to stop it. (1/3)

[NZ Banking Ombudsman @BankombNZ]

If they press ‘1’ they are put through to a real person who asks for their credit card details.

If you receive a call like this, hang up immediately. ☎️ If you are concerned that your banking information has been compromised, call your bank on their publicly listed number. (2/3)

[FMA Media @FMAmedia]

What’s Your KiwiSaver Flow?

KiwiSaver members can give their KiwiSaver settings a quick review with easy flow charts.

https://t.co/bh3n3b475H

[FMA Media @FMAmedia]

KiwiSaver statements now show investors how much they’ll have at age 65.

FMA Investor Capability Manager Gillian Boyes spoke with @SevenSharp's @Hilary_Barry and Jeremy Wells about the new projected balances.

Watch the 4-minute interview here: https://t.co/tExhKGkUnc

[NZ Banking Ombudsman @BankombNZ]

Free phone: [phone]
Live chat: https://t.co/yg9w5CSf9Y
Email: [email protected]
Free TXT: 4029

(2/2)

[NZ Banking Ombudsman @BankombNZ]

Are you worried about bills or struggling to get on top of debt? Have you lost your job or lost income? Talking to a financial mentor can help.

Get free and confidential budgeting advice from MoneyTalks NZ. It's never too late to get started.👍✨

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[NZ Banking Ombudsman @BankombNZ]

Learn more about our complaints process in Gagana faʻa Sāmoa / Samoan at https://t.co/KjusKhji8z. If you need help with a banking problem, reach out to us on 0800 805 950. (2/2)

[NZ Banking Ombudsman @BankombNZ]

Tālofa lava! Happy Vaiaso o le Gagana Samoa / Samoan Language Week – what a great opportunity to celebrate the culture, identity and language of Samoa. 🇼🇸✨ (1/2)

[NZ Banking Ombudsman @BankombNZ]

@frankritchie @NewstalkZB Thank you very much for raising this issue. If you know of any friends, family or loved ones who have experienced this, please encourage them to contact us on 0800 805 950 or to submit a complaint through our website https://t.co/dkpikadblm.

[NZ Banking Ombudsman @BankombNZ]

It’s important to know the signs of a scam, and what to do when you spot one. Find out more at https://t.co/KZANtBJoFa (2/2)

[NZ Banking Ombudsman @BankombNZ]

The FMA and Commerce Commission have joined forces to warn Kiwis about the risk of investment scams in our Pacific communities, which continue to increase in the wake of COVID-19. (1/2)