Benjamin

Happily married| Father of two boys|A believer in deliberate parenting |Grace happened to me!

[Benjamin @Baosteen]

@SafaricomPLC Thank you for the 1gb data but that does not help abate my agony when I am overseas. Send me roaming data

[Benjamin @Baosteen]

@NdiranguMwaura @Safaricom_Care @DahVinchy No they don't, like in Australia, 50mb is 225 for 24 hours. The network at best is spotty because roamer service isn't a priority for the Australian providers. The old app was just fine untill this garbage of an app showed up

[Benjamin @Baosteen]

@Safaricom_Care @DahVinchy That Sim card part, I understand, the need to turn off wifi or mobile data for the second Sim is pure garbage, you just want to force us to use safaricom data which is very expensive on a roamer. We just might find a solution outside safaricom

[Benjamin @Baosteen]

@SafaricomPLC @_lodwar_kot_ Why would you roll out something that's not fully tested? Don't you have a beta program like any reputable company? Did you test it in diaspora and realised how bad it is?

[Benjamin @Baosteen]

@Safaricom_Care @ettie_Jey A couple? You're not happy with us logging in once? We have bank apps that used different verification methods, yours takes us back to stone age. I have given up on it. I'll check after you've fixed that garbage.

[Benjamin @Baosteen]

@nimrodk1 @Safaricom_Care @ettie_Jey @SafaricomPLC @Cofek_Kenya So frustrating and annoying, why didn't they leave it the way it was untill adequately tested?

[Benjamin @Baosteen]

Dear @SafaricomPLC,
Thank you for frustrating your diaspora clients with the new mpesa app. I'm now learning it's cheaper to send money using my equity app than your expensive transactional charges. Even from equity to mpesa. Requiring us to use safaricom data everytime is evil!

[Benjamin @Baosteen]

@SafaricomPLC @E_Waititu Detecting Sim is ok but requiring us to turn off other lines in our devices including wifi is downright ridiculous, especially when overseas. You should be making the service simpler not complex.

[Benjamin @Baosteen]

@KenyaPower_Care it's been almost two months since I applied for my tokens refund and all you keep saying is that you're following up. Your website says the refund would be done in 10 days. What's the hold up.

[Benjamin @Baosteen]

@RobertAlai Kwani ako na kura ngapi? Dirty money breeds sycophants but in your case it's much worse.

[Benjamin @Baosteen]

@10NewsFirstSyd @trentsimpsonTEN @NSWBlues @jaromeluai_ @QLDmaroons Haters will hate, we love you Jerome!

[Benjamin @Baosteen]

@Poitty1 @10NewsFirstSyd @trentsimpsonTEN @NSWBlues @jaromeluai_ @QLDmaroons You mean 99% of haters?

[Benjamin @Baosteen]

@KenyaPower_Care I bought tokens yesterday but I'm yet to receive the sms. Kindly assist

[Benjamin @Baosteen]

@Safaricom_Care You're not getting it. I did subscribe to anything!!

[Benjamin @Baosteen]

@Safaricom_Care I already did then got another message from the same number that I've subscribed to some videos. What is happening here. You're either stealing from me or allowing thieves to do that. Can I block myself from all subscriptions?

[Benjamin @Baosteen]

@KeEquityBank kindly assist in activating my equity app.

[Benjamin @Baosteen]

@Safaricom_Care how is the situation with international money transfer?

[Benjamin @Baosteen]

@Safaricom_Care Please respond to my DM

[Benjamin @Baosteen]

@Safaricom_Care i sent money from overseas but instead of recipient of getting the normal mpesa balance, I got a "transaction cancelled" message. My spouse got the same issue when she tried to send. Please assist.

[Benjamin @Baosteen]

@Safaricom_Care @lilianmayende Same person i guess impersonating you with phone number [phone]. He's siphoned money from my account. Please assist