@TheOfficialSBI here I'm reporting very unprofessional behavior from @sbi i want to know the reason for declining chargeback request of 22000 but @TheOfficialSBI support team not able to provide me the details also cut the call without acknowledging it.
Ref no: SBI/323107232891
@Paytmcare@paytmbankcare@PaytmBank@vijayshekhar hi paytm team I mistakenly send money to some other user, through paytm postpaid, i am try to contact them and already talk to paytm customer care but there is no help. They speak very rudely and do not take my concern seriously
@Paytmcare What is this response, are you getting my point, I can’t able to pay your postpaid bill because you guys not refunding my amount, or lapse this time postpaid bill for me.
@Paytmcare@PaytmBank@Paytmcare you guys only say that “we have raise charge back and contact us after 35 day”, this is not the way to handle the situation, we use service so when we need support from you, we only get 35days of waiting time. You just need to verify the upi id and get back the money.
@jagograhakjago thank you for taking complaint and i hope i will get the proper solution asap regarding this, for comman man 22000 rupees is very valuable amount which we can’t compromise, @Paytm not providing the proper solution which effects my mental health.
@ConsumerReports
@Paytmcare I’m not satisfied with your reply, i have urgent need of my money, 22000 is a huge amount for me which i had lost but paytm not providing the proper support for that and replying wait for 35 days, I have to take next step and report this issue in consumer court,very poor service
@Paytmcare Its been 2-3 hours and still I didn’t get any update from the team. Is paytm team not able to verify and process the payment or even not able to update me anything?Please try to understand i lost my money which effect to my mental health please help me to bring my money back asap
@Paytmcare I am already know you guy play these games so i have call recordings already where you guys cut calls and not speak so you again call me asap i want to talk concern person who solve this query.
@paytmbankcare I know my concern is important, but you guys said we’ll help but there is not help from your side contact me asap. Unless i file case on consumer court.