Can’t stress how important it is to speak to someone when you’re feeling down, angry or upset. I will always be a shoulder to cry on or a listener to talk to and I will never judge. Nobody should be made to feel alone because 100% they are important and they are loved❤️
@SHEIN_Official Embarrassing now😂😂 Not sure how hard it is to respond?? You lost 1 of my parcels and because of that, you won’t refund me the money for the refund from the parcel I received??
@SHEIN_Official Instead of talking to what feels like a robot on chat for the past 6 weeks, I would appreciate it if someone called me. In addition to a missing package, money is due for a refund, and you are giving me textbook answers. Customer service is shocking.
Delivery Responsibility: As per the Consumer Rights Act 2015 and the Consumer Contracts Regulations 2013, the retailer is responsible for ensuring that the goods are delivered safely to you
Please refer to this. You have left my parcel in a bin just before it has been emptied?