@Dell Highly disappointed in your return/exchange process, even more so by poor phone cust service. Broken item not avail for exchange, which then led to new ordering billing issues that @AmericanExpress won't/can't solve. What a disaster, easy fix, but its not in your script.
Just so we are clear @Dell@DellCares , this is your customer service telling me 4 minutes after my message of asking for my details, that you are closed. Are you F'ing kidding me? You simply do not care.
@TMobile - 2 yrs later. Same deceptive promos only for new customers or more expensive plans. Such a shame. 9 lines. Upgrade dollars less than half for loyal customers. I think this me moving my biz 9 line account. Spent all day trying to work with TM. @TMobileHelp
It’s a shame when the UNCarrier @TMobile begins acting just every other carrier with poor customer service, poor acct management, and carefully chosen borderline deceptive promos. Sorry I switched 9 lines over from VZW.
@pwaggs@ElectrifyAm@Mike__Moran Except derating charger 01 and 02 for 3 months makes sense for 03 and 04 to be fully working chargers. My concern, as with so many other who use it at 5am or 7pm is ALL but one are fully Down, and 02 is still only at 30kw.
@ElectrifyAm For months, the Lawrenceville NJ station has been non functional at 150kw. Half the stations max was 40kw. Today, all but one charger, at 30kw are working. Been like this for 5 weeks. When will you support this station?????
Does anyone (@elonmusk) know how to initiate a return @Tesla. We would like to cancel the lease immediately after receiving the Model Y 2 weeks ago, with only a few hundred miles. Customer support does't the know the answer either.
Here's a sneak peak of Weiss's bond expert, @lwright_weiss , providing his view from the fixed income trenches on the state of bond market liquidity post the #SVB collapse. Make sure to check out the full episode of In Search of Green Marbles @ISGMPod dropping on Friday.
@ElectrifyAm Maybe one day, ill actually see 195kW speeds from a 350kW @ElectrifyAm. Battery was preconditioned, nearly 50 degrees outside. 4 stations. 1 down, 1 occupied. WHAT PERFECT CONDITIONS ARE REQUIRED????? I can’t tell if it’s the @BMW or @ElectrifyAm.
@ElectrifyAm Yet another station, 50% chargers down for multiple weeks, and currently, the highest output is 41kW, for ANY vehicle. @BMW the 30 minutes of charging on EA is not getting the advertised kW using DC fast chargers (between NJ, NY, and PA).
@ElectrifyAm 30 minutes, 18kW delivered. 50% of chargers non functional. 16% of battery replenished. Another waste. Had to charge a second time later in the day at a different charger. FIX YOUR INFRASTRUCTURE!!!
@ElectrifyAm A station of( 6) working 350kW chargers! Sadly, never above 50kw speeds and wasted my time versus kW received. And rec’d the email about increased rated at the same time. The nerve to have poor infrastructure and higher costs.
@ElectrifyAm Another station, 50% of the chargers not working for 2 weeks, and 1/3 of the speed available. So much for 20-80% in 30 minutes. @BMWUSA should reconsider the 30 minute period afforded from @ElectrifyAm and extend it to 1 hour at minimum.
@ElectrifyAm I really like this station in King of Prussia. 350kW chargers. Success! EA allowed me to charge at 203kW, but only for a few minutes. It dropped more than 50% in 10 minutes!! So explain to me why. Batt is warm. Temp is decent. Car at 30%, and yet at 203kW, still takes 1hr??!
4 month new BMW i4. Tires shreds on highway. Tire warranty sold thru BMW left us stranded on NJ trnpke at 11:30pm. 911 towed us. Home 4 hrs later. Car stranded. Called BMW roadside today. Never returned my call. Customer service is secondary I guess. @BMWUSA@Allstate@Pirelli
@Allstate@BMWUSA Dear @BMWUSA & @Allstate, is it fair practice to charge your customers for Tow services and Uber rides home when you fail?? I’m out $500 despite paying over $2k to Allstate and having BMWroadside on my new i4. WTAF?
@Allstate Congrats to @Allstate and @BMWUSA for leaving me stranded on the side of the NJ Turnpike, and then making me pay out of pocket for the Tow service and Uber ride home, and no rental car. WTF is Roadside service for? That's a serious question. Oh Wait! I know, please send DM..