Basecamp

Refreshingly simple project management.

[Basecamp @basecamp]

We've fixed the issue preventing new account creation and inviting new users. Sorry for the interruption to your day!

[Basecamp @basecamp]

We're seeing an issue affecting new account creation and user invitation. Our team has identified the root cause and are working on a fix now. We're very sorry for the trouble!

[Basecamp @basecamp]

The issue affecting chat in Basecamp 5 has now been resolved. So sorry again for the disruption there.

[Basecamp @basecamp]

We're aware of an issue currently affecting Chat in Basecamp 5. We're looking into a fix now. We're sorry for the disruption and will provide further updates shortly.

[Basecamp @basecamp]

@thinkwithnikhil Thanks for the information, and for the screenshot. I've let our team know. ❤️

[Basecamp @basecamp]

@egorka @heyhey Sorry about this! Can you shoot us an email at [email protected] ?

[Basecamp @basecamp]

@prompt_poet Sorry about that! Send us a note at https://t.co/9dNbFIje6U or support(at)https://t.co/YyXWQMZOzr, we'll take a look. A screen recording would be helpful as well.

[Basecamp @basecamp]

@ezekielrochat @37signals Thanks for being here for it!

[Basecamp @basecamp]

@minton Hi again! I chatted with our Ops team, and we don't have immediate plans for this, (so sorry!) but it's something we'll consider. 🙂

[Basecamp @basecamp]

@minton Hi there! Thanks for the suggestion -- we'll look into that! ❤️

[Basecamp @basecamp]

@MehtabKarta @F_S_Dude Basecamp 4 is working properly now. We're so sorry for the interruption today.

[Basecamp @basecamp]

All services have been restored and our team are continuing to monitor the situation. So sorry for the interruption here.

[Basecamp @basecamp]

@F_S_Dude We're so sorry for the trouble. We're looking into the root cause now. You can also follow along at our @37signals account as well.

[Basecamp @basecamp]

@marygardner Hey Mary. So sorry for the trouble! We replied to your email and we'll be happy to get this fixed up for you today. 💌

[Basecamp @basecamp]

@LuckyBhumkar If it's still showing that error page, drop our support team an email. We can take a closer look from there.

https://t.co/9dNbFIiGhm

[Basecamp @basecamp]

@LuckyBhumkar @37signals Sorry for that trouble! It looks like Cloudflare had a bit of trouble recently, which is why you saw that error page. From Cloudflare's statuspage, it looks like things should be better.

[Basecamp @basecamp]

@neeraj_sancheti If it's still showing that error page, drop our support team an email. We can take a closer look from there.

https://t.co/9dNbFIiGhm

[Basecamp @basecamp]

@neeraj_sancheti So sorry for that trouble! It looks like Cloudflare had a bit of trouble recently. But from Cloudflare's statuspage, it looks like things should be better.

[Basecamp @basecamp]

@somilmak @jasonfried Hi Somil! Mind sending our team an email? We'll be happy to help. 💌 [email protected]

[Basecamp @basecamp]

@franciak @37signals @cpinto We're not seeing issues on our end right now, but that's definitely not the experience we want you to have. Can you send us a screen recording of some slowness to [email protected]? We'll take a look!

[Basecamp @basecamp]

@Joeldenne Hmm. Mind sending our support team a screenshot? We'll check! [email protected] 💌