Basil Varghese

[Basil Varghese @BasilVarghese40]

@EmiratesSupport Hi @Emirates, I’ve been waiting six months for a resolution to my damaged luggage claim despite multiple follow-ups.

As a frequent Emirates traveller, this experience has been very disappointing and has affected my confidence in the service.

[Basil Varghese @BasilVarghese40]

Hi @Emirates, my damaged luggage issue happened in February, and I have been waiting for a resolution for months.

I have submitted all required documents and photos and followed up multiple times, including on X, but still haven’t received a proper update.

Please help

[Basil Varghese @BasilVarghese40]

@SamsungCanada I already sent emails explaining all the issues in detail, but I’m still not getting a proper resolution. The green line appeared only after the software update, and customers should not be forced to pay high repair costs for an issue that was not caused by physical damage.

[Basil Varghese @BasilVarghese40]

@rohit889977 @SamsungMobile @SamsungIndia Exactly. Same situation here with my Galaxy S23. No physical damage, no water exposure — the green line appeared suddenly after the software update. Samsung really needs to acknowledge these cases and provide proper support for affected customers.