Shilpi

Nothing much to boast about...

[Shilpi @BassiShilpi]

Your rep is asking for payment ASAP. How do I even know its authentic. Why delay for 6 months in processing my complaint.

[Shilpi @BassiShilpi]

@JaquarGroup I got Jaquar spa worth 7lac installed and there has been 0 assistance from your end. The filters don't work. it's been 6 months. I've asked for help every single week. I get the same answer that order has been placed for the filters. You have worst ustomer service.

[Shilpi @BassiShilpi]

@JaquarGroup please don't take adbcaof customers patience. If you can't take this seriously, then I will have to look for other options. I would have paid months back. This is bullshit. Asking for money after months and will the place the order

[Shilpi @BassiShilpi]

@JaquarGroup there has been only 1 visit from your company's end in past 2 years and that too after multiple requests. It's not worth it. If you are selling something so high end, your customers deserve better than begging and pleading for servicing and maintenance

[Shilpi @BassiShilpi]

@SamsungIndia I'm currently travelling and if my phone stops working,what the he'll am I supposed to do? This is highly unsafe @SamsungIndia

[Shilpi @BassiShilpi]

@SamsungIndia My 2 Yr old z flip 3 has been ruined by your authorised service centres. I sent it for hinge repair twice. And now there is screen display issue as well.

[Shilpi @BassiShilpi]

@SamsungIndia please get this fixed. What's the point of spending so much when we have to keep getting these phones repaired. I'd much rather go back to using other company phones.

[Shilpi @BassiShilpi]

@SamsungIndia I highly doubt that I was scammed by your authorised care centre. Looks like they did a bad job of fixing the hinge and now it is all the more worse. Is this the kind of service you provide? I'm highly disappointed. My work is suffering. Please respond

[Shilpi @BassiShilpi]

@SamsungIndia hinge of my z flip 3 stopped working and I took my phone for repair at authorised Samsung care. I was told that phone will be sent to Delhi for repair. I paid 7500 rs for repair. In just a week, the hinge is in worse condition and I can't open phone completely.

[Shilpi @BassiShilpi]

@IndiGo6E We will take the matter ahead, get ip addresses checked and investigate this thoroughly. You can't rub off your staff's mistake on our shoulder.

[Shilpi @BassiShilpi]

@IndiGo6E @TH_GoIndigo I am attaching a screenshot of the reply from @makemytripcare
We have all the more proof now that it was entirely your fault in cancelling our bookings of pnr EW4G4F. Sort this now or we will be forced to take legal course.

[Shilpi @BassiShilpi]

@IndiGo6E Firstly, we never booked directly from your website so there is no way for us to cancel from your website. Understand this. Your staff only cancelled this booking we have the ip address and it is not ours. We are going to escalate this. Not paying for your mistake.

[Shilpi @BassiShilpi]

@makemytripcare Then what is the point of booking with you. Everyone should just directly book without agents like yourself. If I purchase biscuits from a shop and its got insects inside, I will approach the shopkeeper not the company, right? It is your responsibility as well.

[Shilpi @BassiShilpi]

@airsewa_MoCA @DGCAIndia kindly note that @IndiGo6E and @makemytripcare botched up our bookings and now playing with our sanity when it comes to compensate. This is unethical and must be investigated.

[Shilpi @BassiShilpi]

@IndiGo6E @TH_GoIndigo still waiting for an update on why our flight was cancelled by your staff and then blamed on us. It was humiliating for all of us being stranded at boarding gate. Can not forget the rudeness showed to us after your own staff committing mistake. Explain now

[Shilpi @BassiShilpi]

@IndiGo6E @TH_GoIndigo as accepted by your own rep, our booking was cancelled by our own staff. The entire thing was messed up by you. we had to suffer. Your staff at udaipur Airport was the rudest. That woman herself cancelled our flight and blamed it on us. This is outrageous.

[Shilpi @BassiShilpi]

@IndiGo6E @TH_GoIndigo We have evidence to believe that you intentionally messed up our bookings. We want explanation. We have proof that your staff cancelled our bookings. How else do you explain providing full refund for a flight that is cancelled minutes before boarding.

[Shilpi @BassiShilpi]

@IndiGo6E @TH_GoIndigo Provide info on who cancelled our bookings. We need proof that it did not happen because of your negligence. You can check your dm for PNR