🚨 Heads up, Clipper users! 🚨
We are aware of issues that customers are running into after our system upgrade:
✅ Some passes didn’t migrate correctly
✅ Duplicate accounts are blocking cards and balances
✅ Login problems with the app and website
We’re on it! Our team and system contractor are working hard to fix these bugs. In the meantime:
👉 If you need help restoring pass benefits, call Customer Service, 877.878.8883
We’re so sorry for the inconvenience and appreciate your patience. See our website for more details and stay tuned for updates: https://t.co/eQeXvW9Q6h
HeadsUp: Today is #VeteransDay -
➡️#SFMuni will operate on a weekday non-school schedule.
➡️There will be no real-time social media monitoring.
➡️Parking meters & nightly street sweeping will be enforced. Details: https://t.co/5qTR2HoTyS
#TuesdayTip: Riders using @bayareaclipper or contactless bank cards get one free local-to-local transfer within two hours of their first trip.
Riders also get automatic discounts up to $2.85 when transferring from one transit system to another.
https://t.co/gHUkfEj5AK
HeadsUp: Tomorrow is #VeteransDay -
➡️#SFMuni will operate on a weekday non-school schedule.
➡️There will be no real-time social media monitoring.
➡️Parking meters & nightly street sweeping will be enforced. Details: https://t.co/5qTR2HoTyS
The AC Transit Customer Service Center at 1600 Franklin St., Downtown Oakland will close on Wednesday, November 11.
The Customer Service Center will reopen on Thursday, November 12, from 8am–5pm.
#TuesdayTip: With Clipper’s recent Next-Generation system update, registering your plastic or mobile card is more important than ever. Access updated features like improved Auto-Reload and enhanced account management.
Plus! Registering your card will protect your Clipper balance in case your card is ever lost or stolen.
Register today at: https://t.co/zY9mHUeLo3
ATTENTION: The Clipper website, mobile and retail services will not be available on Tuesday, November 10, from 1:00 a.m. to 4:00 a.m.
Customers will not be able to add value to their Clipper cards via station ticket machines, mobile wallet, at retailers or through their accounts on the Clipper app or desktop during this time.
Customers can still tap to pay for their ride via Clipper card and mobile wallet, and contactless payments.
HeadsUp: This Wednesday (11/11) is #VeteransDay -
➡️#SFMuni will operate on a weekday non-school schedule.
➡️There will be no real-time social media monitoring.
➡️Parking meters & nightly street sweeping will be enforced. Details: https://t.co/5qTR2HoTyS
We're excited to join the 2026 Oakland Estuary Lighted Yacht Parade on Sat, Dec 5th! Early access tickets will be available soon to passengers subscribed to our free loyalty program. Tickets may sell out via On the Dock - join by the end of this week at https://t.co/9D6e6BNucv ❄️
#TBT to San Francisco's long-standing "come as you are" Halloween in the Castro, and the special @SFMTA_Muni bus that took an array of costumed partiers—and commuters—there!
HeadsUp: This Wednesday (11/11) is #VeteransDay -
➡️#SFMuni will operate on a weekday non-school schedule.
➡️There will be no real-time social media monitoring.
➡️Parking meters & nightly street sweeping will be enforced. Details: https://t.co/5qTR2HoTyS
HeadsUp: Next Wednesday(11/11) is #VeteransDay -
➡️#SFMuni will operate on a weekday non-school schedule.
➡️There will be no real-time social media monitoring.
➡️Parking meters & nightly street sweeping will be enforced. Details: https://t.co/5qTR2HoTyS
ATTENTION: The Clipper website, mobile and retail services will not be available on Friday, November 6, from 12:30 a.m. to 4:30 a.m.
Customers will not be able to add value to their Clipper cards via station ticket machines, mobile wallet, at retailers or through their accounts on the Clipper app or desktop during this time.
Customers can still tap to pay for their ride via Clipper card and mobile wallet, and contactless payments.
HeadsUp: Visit our Weekend Events for info on this weekend's upcoming events around the city, including the annual Veterans Day Parade.
https://t.co/9ih4Y6S1Q5
Expect 9-minute average waits for BART to OAK service tonight starting at 10 pm due to planned maintenance. The work will continue until 6am tomorrow morning.
Work will also take place Saturday, Nov. 14, at 8pm, through Sunday, Nov. 15, at 8am as well as Thursday, Nov 19, from 5-6pm.
@ElmanCabrera@SFMTA_Muni You'll need to call the Customer Service Center and a representative will be able to transfer the balances between your cards.
As a reminder we will be running additional trains for the Valkyries' parade today. 901 will depart Diridon at 9:13 a.m., making all service stops to SF. After the parade 902, 514 and 416 will run as locals. See all: https://t.co/Sjyr2vHPF6.
Go Valkyries, Go Caltrain! 🏀