Prakash Jha

Modernization Lead

[Prakash Jha @BcetJha]

@HDFCBank_Cares Hi Team,
Please share the progress

[Prakash Jha @BcetJha]

@HomeLoansByHDFC It's been more than 3 weeks since I have been requesting for prepayment of my home loan link but I am still to get a firm response from the customer care or the Branch Manager of Vishwantwari Branch,Pune.

@HDFCBank_Cares @HDFCBank_Cares

[Prakash Jha @BcetJha]

I called lyca customer care but instead of solving the issue they kept saying that they cannot help here
@lycamobile @Subaskaran_A @michaelandau
Please get the issue resolved

[Prakash Jha @BcetJha]

@LycamobileDE
I got my mobile recharged through an offline lyca store in Dusseldorf an d the store recharged my mobile but the services were only partially activated,on complaining he took 8 days to respond and ultimately asked to reachout to customer care.

[Prakash Jha @BcetJha]

@HSBC_UK Hi @HSBC_UK ,

Why is the APP still down , by when will the services be UP. Please share the ETA.This is really frustrating.

[Prakash Jha @BcetJha]

Hi @HSBC_UK ,

I was in mid of a crucial financial discussion with one of the agent and suddenly I forced logged out from the App and again when I tried to login it says "MOBILE BANKING CURRENTLY UNAVAILABLE" clearly means there was some planned maintenance.

[Prakash Jha @BcetJha]

@HSBC_UK Hi @HSBC_UK
Still the service is unavailable with no notice to customer.
This is really frustrating

[Prakash Jha @BcetJha]

This is a poor maintenance strategy together with poor customer experience.

Please let me know if you need my help in resolving these issues

Hoping for a better service.

[Prakash Jha @BcetJha]

If it was a planned maintenance why were the users not informed before hand.
Why the user didnot get a notification before getting forced loggedout
Since App's login page was active hence there is no chance of crash

[Prakash Jha @BcetJha]

@SwiggyCares @SwiggyInstamart

By when will I receive the response.

Please share the ETA.

PLEASE DON'T MAKE IT UNLIMITED DAY RESOLUTION.

[Prakash Jha @BcetJha]

@SwiggyCares YOU RUINED OUR PARTY

Your delivery guy refused to deliver ice cream bucket in Noida sector 100 ,completely destroying our party mood.This is unacceptable service.What are you going to do about this other than just refunding the amount.
@Swiggy @SwiggyInstamart

[Prakash Jha @BcetJha]

@SwiggyCares I have Dm'ed ,please let me know the next steps.

I would request you to attempt the delivery today.

[Prakash Jha @BcetJha]

@SwiggyCares Order#213113916361685

[Prakash Jha @BcetJha]

@HHAhmedBinSaeed -Emirates backend is so fractured that the teams don't talk to each other.
Emirates lost and found don't talk to
@EmiratesSupport and support don't talk to customer service team.
Customer is left to deal with all the teams individually
@DGCAIndia

[Prakash Jha @BcetJha]

@HHAhmedBinSaeed - Is there any update on my complaints of 2 lost item
As usual the Emirates support team is not supportive,the customer service team is not customer centric and emirates lost and found is unable to track any lost item
@EmiratesSupport @DGCAIndia @AAI_Official

[Prakash Jha @BcetJha]

@HHAhmedBinSaeed
@emirates @EmiratesSupport
I had been following up the Emirates baggage lost and found for almost a month now regarding my missed baggage at Emirates counter in Mumbai and my missed belt on flight EK-501 on 29.03.2025.
Please resolve as they are unable to help

[Prakash Jha @BcetJha]

@EmiratesSupport When I raised the issue on 30th March,the team confirmed that the baggage is found, we finally travelled from Pune to Mumbai to collect only to findout that emirates had not submitted the bag to the lost and found section of Mumbai Airport.
My email is
[email protected]

[Prakash Jha @BcetJha]

@drkjsrini @sjaishankaroffc @PMOIndia @rpochandigarh
Could you please look into this request on priority please 🙏
We have triggered an email to @rpochandigarh as well,please respond.

[Prakash Jha @BcetJha]

@PMOIndia @passportsevamea
My wife's birth certificate is lost and we are struggling for its retrieval. We had tried and checked with DC's,DM's but to no result.Requesting @sjaishankaroffc to help as we had submitted this document for passport processing @rpochandigarh

[Prakash Jha @BcetJha]

@drkjsrini
Please help here

[Prakash Jha @BcetJha]

@PMOIndia @passportsevamea
My wife's birth certificate is lost and we are struggling for its retrieval. We had tried and checked with DC's,DM's but to no result.Requesting @sjaishankaroffc to help as we had submitted this document for passport processing @rpochandigarh