Be Wiser Insurance

Choose insurance for the road ahead.

[Be Wiser Insurance @BeWiser]

We are aware of a global Microsoft 365 disruption affecting Teams, Outlook, Copilot, Sharepoint and other services. Microsoft is working to resolve the issue. If you're unable to reach us during this time, please try again later.

[Be Wiser Insurance @BeWiser]

@PartyOfIslamUk Thanks for reaching out. I'm sorry you experienced issues whilst trying to free type with our virtual assistant. Customers are encouraged to go through the option buttons to navigate the assistant which will then pass you through to a live agent, kind regards, Chris @ BeWiser

[Be Wiser Insurance @BeWiser]

@shockerhippy We understand why you feel frustrated. We're not looking to justify your concerns, only to review what happened and make sure the information you've been given is correct. If you'd like us to look into it, please send us a DM. Thanks.

[Be Wiser Insurance @BeWiser]

@CordyWales Thanks for your message. I’m so sorry for the frustration and inconvenience you’re experiencing, especially while you are on holiday. Claims are handled by our third party claims team who can be contacted via 0333 234 1050, kind regards, Chris @ BeWiser Insurance

[Be Wiser Insurance @BeWiser]

@ASL0205 Hi, We are not currently experiencing any issues with our live chat system. We apologise that we were experiencing a high volume of chats yesterday but please try again today should you still need to contact us.
Kind regards, Michelle @ BeWiser Insurance

[Be Wiser Insurance @BeWiser]

Please be aware of fake accounts. We will only contact customers from @BeWiser on X in response to queries or complaints. We will never ask for bank details or request personal info via third‑party sites. For support, message @BeWiser or visit https://t.co/ZcYeclqXn0

[Be Wiser Insurance @BeWiser]

Happy Holidays! Please be aware of our opening hours should you need to contact us during the festive period.

[Be Wiser Insurance @BeWiser]

We will be observing the national 2 minutes silence today at 11am, if you’re on the line at that time we’ll make you aware of this, the line will go silent but please hold whilst we pay our respects. #WeWillRememberThem

[Be Wiser Insurance @BeWiser]

@manojranaweera Thanks for your message. I can see you have spoken to our live chat team and are in the process of sending in a document to resolve the outstanding query. If you need any further support please reach out to our live chat team who will be happy to help. Kind regards, BeWiser

[Be Wiser Insurance @BeWiser]

Who's looking forward to the upcoming bank holiday weekend? 🙋🏻 If you need to reach us during this time, please be aware of our opening hours!

[Be Wiser Insurance @BeWiser]

@lfc1975_u Hi, Thank you for your message. If you would like to join a live chat with ourselves then you are able to request a copy of the transcript for your records. Our team will be happy to help.
https://t.co/ZcYeclqXn0
Kind regards,
The Social Media Team

[Be Wiser Insurance @BeWiser]

@lfc1975_u Hi, Thank you for your message. If you would like to join a live chat with ourselves then you are able to request a copy of the transcript for your records. Our team will be happy to help.
https://t.co/ZcYeclqXn0
Kind regards,
The Social Media Team

[Be Wiser Insurance @BeWiser]

@TanyalouiseG Hi, thanks for your message. I have sent you a DM so I can assist further. Kind regards, Chris @ BeWiser Insurance

[Be Wiser Insurance @BeWiser]

@TanyalouiseG Hi, thanks for reaching out. I'm sorry you felt the charge to change to a private place was unreasonable. Some underwriters charge to charge to change information on a policy. If you wish to discuss this further, please reach out to our team via https://t.co/ZcYeclqXn0

[Be Wiser Insurance @BeWiser]

@a_b245 Hi, thanks for your message. Please reach out to a member of our live chat team who will be able to send a copy of your documents via email. They can be contacted via https://t.co/ZcYeclqXn0 Once on the page select the policy type, kind regards, Chris @ BeWiser Insurance

[Be Wiser Insurance @BeWiser]

@BeckySt09776461 Thanks for reaching out. If you have registered for the customer portal you can make changes to your policy via this. I'm sorry you weren't able to access our live chat team. This could be due to being overseas. You could try again via an incognito browser. Thanks BeWiser

[Be Wiser Insurance @BeWiser]

@jonny_ftc Hi, thanks for your message. Providing the car is roadworthy with a valid MOT you are covered to drive the vehicle pending the recall work being completed. Kind regards, Chris @ BeWiser Insurance

[Be Wiser Insurance @BeWiser]

@jpatseymourjohn Hi, We are currently experiencing technical difficulties with our website which is why you are unable to access your online account. I do apologise for any inconvenience caused. However our telephone lines are still in operation.
Kind regards,
Michelle @ The Social Media Team