@StagecoachYrks A Rotherham connect.
I was told by the driver, the bus station and another bus driver of a different company that you can no longer use a debit card to buy larger tickets due to fraud issues. Not boding well, you asking for more info.
@StagecoachYrks today I was refused the sale of a week ticket with my debit card and told no buses would except card payments for more expensive tickets. Only cheap day tickets.
Why use a card for intended use, right!?
Why dose yours and @FirstSouthYorks website still say I can?
Because, it's not very well advertised, this new soiree into making customers journeys more inconvenient. In actual fact, it's not... Actually, the opposite.
@VincentKnotley I'm all about this!
You sir are a king.
I don't feel whole unless Google is telling me I'm running out of room as I click "yes I'd like email deals" for another website 🥰
@jaynedarts@Busted@JamesBourne I did what the website told me, waiting to pay, it timed out after an hour and 20min. Then told me I had nothing and now when I click on it it says the page doesn't exist. But of a shit show this.
@FirstSouthYorks my heart goes out to your customer service team.
Your inability to run the very basics of your offer is impressive.
I hope that the savings in petrol you make is paid to them as a bonus for having to deal with your immense levels of incompetence.
@FirstSouthYorks what's happening with the 27 and 29 from Rotherham towards Aston?
27s not rocked up. Nothing on cancellation list, nothing on twitter, apps no idea. Any help?
@FirstSouthYorks Brilliant.
Started early today 🤣
What about the 27 before it? Folk here saying that's not turned up. But I can't find it on your list.
8.35 towards Rotherham.
Tried the app, but trying to find a late bus with it is chicken lips... Which renders it useless 70% of the time.
@FirstSouthYorks Is that a yes, it's been cancelled?
Is that a yes, we have chosen to remove two bus routes for 3 hours?
How are have we chosen to refund paying customers for this one then?
Because let's be fair, this is a real subtraction of the urine...and it was all done via a choice.
@FirstSouthYorks Hello.
Yes I have. It shows the 27 at 15.20 and the 29 at 15.40 cancelled.
It also shows the 27 at 17.20 and the 29 at 17.40 cancelled.
The 27 at 16.20 is showing as cancelled on the signe at the bus stop, as is the 29 at 16.40.
That's 3 hours of no busses!?
@FirstSouthYorks Hi first. Your app is telling folk there's an update but then it's not updating and not working.
Is the 27 towards Rotherham, 08.21. stop 37030943 running?
What happen to X5 to Dinnington around 8.00 thismorning?
@FirstSouthYorks Hi first.
This is becoming a regular thing. You lucky ducks. 17.20 27 and 17.40 29 from Rotherham depo?
Seems like we're out doing ourselves, and so early in the week.
Any chance you can start offering some sort of recompense for taking people's money and failing to provide?
@FirstSouthYorks I mean, I'm an hour late for work, that IV got to make up after now.
How are we getting on with giving customers refunds?
This is defo not my fault and is First's, yet I have to pay for it... Unless someone from first is going to help out after work so I can get home on time?