I'm posting this because it might be able to help someone.
If you are thinking of buying things on Weverse, always pay via PayPal. Because if you didn't receive your package, you can always reach out to PayPal via their resolution centre to seek for a refund.
For those who have not received their goods or received damaged product AND paid via PayPal. Please lodge a case with PayPal via their resolution center. You probably will get your money back. Good luck!
Imagine if you paid them directly with your credit card, you are never gonna get your money back considering their speed of reply and the lack of flexibility. ALWAYS PAY VIA PAYPAL.